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Osmio Reviews

4.7 Rating 3,291 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,291 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
The order took too long to arrive we kept being given date and then changed
Helpful Report
Posted 2 years ago
The product is excellent, the delivery charge is high for a lightweight item
Helpful Report
Posted 2 years ago
Still getting floater's on our tea, but we've tried various brands on the water at the caravan Filey, it must just be bad water
Helpful Report
Posted 2 years ago
I am pleased with the bottle but very dissapointed in the battery performance. Despite following instructions for charging, it only seems to last for a few cycles and then needs charging again. Considering this cost me £200 I feel sumwhat diddled!
Helpful Report
Posted 2 years ago
Outstanding service as always. Ordered Friday afternoon and delivered and installed by Saturday afternoon! I recently upgraded from my osmio zero which has been fantastic for 4 years. This was so very simple to plumb in. It took less than 15 minutes and now I don't need to keep doing the water. This is the best thing I've purchased since becoming a home owner! It's in constant use and I know all the parts are replaceable and repairable. Thanks osmio
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Posted 2 years ago
I ordered H2 Blue drops from Osmio and the service was first class! An easy to navigate website, immediate dispatch on a Friday afternoon, smoothe email communication and the drops were in my hand on Saturday. Could not fault the whole process!
Helpful Report
Posted 2 years ago
GREAT SERVICE
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Posted 2 years ago
A very helpful team to assist in all matters. Product works very well . PW
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Posted 2 years ago
Perfect service every time
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Posted 2 years ago
Very happy with our new osmio system, this is our third one we have purchased and they great ! Also thank you for the new cleaning system you also sent over. Great product and is much appreciated.
Helpful Report
Posted 2 years ago
Ive been a customer for 3 years now. I installed the Pro Ultimate Whole house kit, plus the mini-soft plus the Zero plus the Hydrogen Duo. Recently I swopped the Zero for the Fusion, and just now have come full circle- in as much as ALL the filters have now been changed on all items. So after the adjustment of having to keep abreast of all the filter changes, I can say that ive got the hang of it now, and I dont regret this journey. Osmio are a good company with great products! David, Newmarket.
Helpful Report
Posted 2 years ago
Excellent service
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Posted 2 years ago
Amazing product and equally amazing service! It really deserves a 5 star. This product enabled me to take my daughter to Paris and return healthy,. It's the first time I've travelled alone with her since having Multiple Sclerosis. The Osmio was easily carried around with me. When I had a small issue the company was very helpful and I was super pleased. Very happy with it indeed!
Helpful Report
Posted 2 years ago
Had a problem with my Osmio Zero. Called Osmio and was quickly assisted by Sam. Ended up needing a new heating element which was supplied the next day. Fitted myself thanks to the detailed instruction video supplied by Osmio. All back working again - brilliant service as always!
Helpful Report
Posted 2 years ago
Many thanks for exceptional customer service! :) I have asked many product questions and have always received quick and helpful responses, and recently my hydrogen water bottle developed a leak (it has served as my sole water supply for 2 years now!) and throughout the repair process the service was prompt, helpful, friendly and courteous. I'm a very satisfied customer and can highly recommend Osmio Water
Helpful Report
Posted 2 years ago
Prompt service and supportive team. Initially, I received an incorrect item, but they expediently dispatched the correct one, smoothly resolving the situation.
Helpful Report
Posted 2 years ago
always have what I want with a quick delivery
Helpful Report
Posted 2 years ago
Excellent - from order to quick delivery.
Helpful Report
Posted 2 years ago
The water always tasted bad with chemicals taste for the first whole month of using new filters. After one year of using the machine, i have emptied it and stopped to use it for 2 months, then i have sanitised it properly, changed new filters - and for 3 weeks in a row i am drinking a water with the mold and plastic taste - its too expensive machine and filters to have so much issues with it - not recommended
Helpful Report
Posted 2 years ago
All OK
Helpful Report
Posted 2 years ago
Osmio is rated 4.7 based on 3,291 reviews