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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
My Osmio came within 2 days and was well wrapped. It only took a few minutes to set up. I have used it everyday 3 or 4 times a day. I've yet to feel any benefits though. I will continue for a few more weeks and review again. I cannot yet justify the price of the Osmio with the results. I gave it 3 stars, only because it has made me drink more water.
Helpful Report
Posted 4 years ago
So pleased to find a water filter that's made by a UK based company! Love the set up, sturdier than I thought it would be, because of where they tap is positioned you do lose a fair bit of filtered water but not a major issue, my only concern is when the lid is on tight it can be a challenge to lift it off, this does scare me as I don't want to smash the filter if I pull the lid too hard so I just place it on top instead. All in all absolutely love it, would recommemd it.
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Posted 4 years ago
Great product. I have so much more energy, I’ve also experienced some excess weight loss. I would highly recommend this product.
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Posted 4 years ago
Very efficient response to my order, thank you.
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Posted 4 years ago
Long delay whilst waiting for part to come into stock but when pushed as leak getting worse you removed part from a tap and delivered quickly. Thanks
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Posted 4 years ago
So far we are very pleased with our new clarity gravity water filter system. The water feels like bottled water in your mouth and not the harsh hard tap water! The customer service has been great too, helping me with some queries and providing information. Many thanks, would highly recommend.
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Posted 4 years ago
Just been using this new machine for a few days. absolutely love it and water tastes wonderful … very pleased with this water machine and extremely easy to use .
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Posted 4 years ago
Brilliant service friendly customer service prompt delivery What else can you ask for
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Posted 4 years ago
Terrible! Sold me a product which leaked. Refused to accept it could be faulty, instead assumed it must be my fault. Spoke to me in a patronising way, and refused to exchange it! Steer well clear!
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Posted 4 years ago
Excellent service. Products delivered through DPD expertly and exactly when stated on the text sent to us before delivery. Osmio is professional and its customer service is off a very high standard.
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Posted 4 years ago
Quick service, great prices and very easy to find exactly the product I needed.
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Posted 4 years ago
Order for replacement water filters made online Wed 09:30hr, replacement filters delivery the next day.
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Posted 4 years ago
Great company, fast delivery to Europe.
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Posted 4 years ago
So far so good, and we definitely notice the difference in the water. The system is really easy to operate, and changing the filters is straightforward too. It comes with a set of filters already installed, so good to go straight from the box. The Company sent us a helpful email when we ordered, saying that we lived in a hard water area so would need to change our filters every 3 months for best results. The website is full of handy info and tips too. Delivery was Next Day and we were kept well informed. The machine seems very robust, and so far has had a lot of use being used for a family of 6. For us, having awakened to what is put in our tap water, buying this machine was a no brainer, and worth every penny!
Helpful Report
Posted 4 years ago
I have the portable reverse osmosis unit, I bought this to replace my under the counter unit that was purchased over 19 years ago. The unit is not as convenient as my under the counter unit but I wanted to replace it as it was getting old and a new more modern one. The water tastes lovely and it easy to use and to start using. I am looking forward to seeing how easy it is to change the filters as my under the counter was not easy.
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Posted 4 years ago
Well done Mark and his team. I needed a bit out of the ordinary and they sorted me out very quickly.
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Posted 4 years ago
Great, friendly service. Nearly a year since my install of whole house filtration system with minisoft. All is working well,limescale has definitely reduced. Wish I could get water tested to measure just how much cleaner it is!
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Posted 4 years ago
Excellent customer service. They are very helpful and knowledgeable and clearly passionate about their products.
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Posted 4 years ago
excellent piece of kit
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Posted 4 years ago
We have been using the filter now for over a week. We found it very easy to install and use. I would suggest that the first time it is connected that it be flushed at least twice
Helpful Report
Posted 4 years ago
Osmio is rated 4.7 based on 3,241 reviews