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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
Thanks, quick delivery, great.
Helpful Report
Posted 4 years ago
QUICK RESPONSE AND GOOD SERVICE
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Posted 4 years ago
Very happy with service and delivery.even with a bank holiday,ordered on a Sunday and received by following Tuesday,only two days-well done!
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Posted 4 years ago
I have the zero water filter which is fab use it for hot and cold water once you have it couldn't be without it
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Posted 4 years ago
great customer service,always deliver quickly, and reliable.Would recommend!
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Posted 4 years ago
Excellent Service.....! On Point.....'Customer Service'. :D:
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Posted 4 years ago
An excellent, affordable, quick and easy way to remove chlorine and other contaminates. I have tried several other shower heads and the Osmio Vitafresh beats them all hands down. I'm really happy with this product. You can feel the difference from your first shower. Thank You Osmio
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Posted 4 years ago
Ordered replacement lamp for UV which arrived quickly. This was thanks to Osmio who reminded me that a new lamp was required.
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Posted 4 years ago
Always have a great service from Osimo.
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Posted 4 years ago
Purchasing replacement parts was easy, although with the new model I was a little uncertain I had purchsed the right model parts.
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Posted 4 years ago
Very good filters easy to fit quick delivery
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Posted 4 years ago
Customer service and delivery were excellent.
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Posted 4 years ago
Great company, great products, great customer service
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Posted 4 years ago
Product looks good, however customer service and tech support is dire. Our plumber had to ring you a number of times, after leakage, was assured only one o ring on each filter casing when another one dropped out of housing, another call, assured there was only one, but there are two on each. Need to brush up on your own product knowledge.
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Posted 4 years ago
Outstanding customer service, fast delivery and well designed quality products
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Posted 4 years ago
Amazing service . I ordered one day and it was delivered the next morning and I am very pleased with shower head so far.
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Posted 4 years ago
I had a query on a R/O system. Spoke to a very helpful and knowlegable person at Osmio who provided sound advice which led to a purchase at a very reasonable price that arrived next day. Thank you. Web site is great and details Manufacturers recommended frequency of filter change. This service was a complete contrast to a well-known water company that originally supplied the system and was intent on selling me replacement filters that were not required. I will be using Osmio again and recommend them.
Helpful Report
Posted 4 years ago
Organised a pick up from the warehouse and everything went smoothly, very helpful and organised.
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Posted 4 years ago
I had some queries before I made my purchase - the staff replied back promptly and provided all the info I needed
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Posted 4 years ago
Very pleased with an under sink filter & we had a problem just before it was 12 months old. Osmio dealt with my query and responded very fast, efficient and can’t fault their after sales service. Very impressed with with Osmio
Helpful Report
Posted 4 years ago
Osmio is rated 4.7 based on 3,241 reviews