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Osmio Reviews

4.7 Rating 3,241 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,241 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 12th January 2026
Christopher Addams
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
56
Anonymous
Anonymous  // 01/01/2019
I have had the Osmio zero Reverse osmosis system for about 6 months and am very pleased with it. The water in tea / coffee makes a real difference to the flavour and the instant hot water is amazing. It does not need to be plumbed in which is a bonus but it does need to be filled regularly if used frequently. The only down side is that it takes about 20 minutes to fill the storage tank so making 4 hot drinks at once is a maximum. The filters need to be replaced every 6 months and this costs around £50 which I feel is a little excessive but despite that I would highly recommend this machine
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Posted 4 years ago
Great service
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Posted 4 years ago
Products are good quality. Quick delivery. Prices are reasonable if buying in UK. Would give 5 stars if there was a shop in Ireland, as shipping and tax make the costs unreasonable if trying to ship.
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Posted 4 years ago
Osmio product arrived very quickly. Easy to set it up.
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Posted 4 years ago
easy to order, fast to deliver.
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Posted 4 years ago
Great product and the support team is so helpful, answered so many of my questions and helped me every step of the way!
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Posted 4 years ago
My wife and I are really enjoying this Osmio product. Easy to set up and easy to use. It fits perfectly on our kitchen counter and looks good. The water tastes wonderful and it is good to know we are drinking pure water. For a large family it may not be ideal, but for the two of us, who drink tea and coffee a fair amount throughout the day, it is perfect! Excellent communication too! Loving it!
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Posted 4 years ago
I think Osmio is great, so easy to use and it looks great in the kitchen as well. I totally trust that the water I am drinking is best quality. The only downside is all the residual water I have to throw away every time I need to refill. Thanks!
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Posted 4 years ago
Very helpful member of staff. I was unsure which filter fitting I required and was taken through a process of identification, ending with photographs to clarify exactly what was required. This was followed by speedy delivery.
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Posted 4 years ago
I ordered some new filters for my Osmio under sink duo water filter. It took me a while to find the correct filters for my appliance as it has now been superseded by a later version. When I entered the product number from the original order, the right filters came up on the website. The payment was simple and, as I was not in a hurry, selected the standard DPD delivery, so the new filters arrive within a few days. I was glad that they used DPD as they are so dependable in our area.
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Posted 4 years ago
I have only had this machine a week and am getting acquainted with the flow of usage for my needs. Other than some issues with the design (hate the way the knob is used instead of just touch for making your choice) and wish the reservoir were just bigger - or an option to get a larger one I am very happy to have this sitting on my counter ready to serve. I love the taste of the water and the small amount of water wasted needing to be emptied. The system is quiet and very easy to fill - I would buy two more for my daughters but it's very pricy sadly. I don't know about the filters and how often I will have to replace them so that's for another reporting - but I'm pretty sure already whatever that is will be well worth the value of this product and the benefits received. I do take minerals every morning which I think is important when using reverse osmosis water. Great product
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Posted 4 years ago
Product was easy to order and was delivered very efficiently and within the time advised
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Posted 4 years ago
We love having clean, good-tasting water so easily accessible.
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Posted 4 years ago
I'm very happy with the service and will definitely shop with you again.
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Posted 4 years ago
I contacted the company before i placed my order, to discuus options. the man was very helpful. the Osmio came the next day and i love my water filter- instant hot water at the tap of a button- fantastic.
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Posted 4 years ago
Good prices and fast delivery. Highly recommended
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Posted 4 years ago
An excellent company to deal with, very prompt, and very good support if needed.
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Posted 4 years ago
The Osmio Zero is fantastic unit and we are really pleased with its design and how every component has been well thought about. Our only minor request for future improvement is to try and increase the temperature of the boiling water. I have measured at circa 94-95 degrees and whilst hot enough to brew it is not as hot as a freshly boiled kettle. However, the benefit of removing the need of a kettle is a big positive for us. I highly recommend the unit after our first months use.
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Posted 4 years ago
Our new tap developed a leak and it was replaced by Mark B
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Posted 4 years ago
Prompt service.Helpful .Easy online ordering.Very satisfied with the products.
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Posted 4 years ago
Osmio is rated 4.7 based on 3,241 reviews