Osmio Reviews

4.7 Rating 2,784 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,784 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
Osmio 5 star review on 5th February 2024
Shani Stevens
Osmio 5 star review on 29th October 2023
Natalie Crawford
Osmio 5 star review on 17th August 2023
Peter Guest
47
Anonymous
Anonymous  // 01/01/2019
Fabulous. Just what I wanted, & more. Thank you for this marvellous little machine. I dithered about buying one for a year, worried it would be complicated to run. Far from it, maintenance looks simple enough from the videos I’ve watched. Plus I know il get help if I ever need to call. Knowing the family is drinking such pure water, is amazing. In short: over the moon with it, thanks again :)
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Posted 8 months ago
I purchased a new Osmio Zero machine a couple of years ago, and am very pleased with the product. I have now purchased a 2nd unit as a spare incase of any issues, this is a used grade C machine, I was told that it would have minor cosmetic wear, it looks new! Very pleased with the products and service.
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Posted 8 months ago
I love my Osmio Genesis Hydrogen Water Bottle. I watched the utube video mark did which was very helpful https://youtu.be/TCvdwx2kXBw?si=uH86u8gwLGm-ubVn Reminded me why I invested in it. I use water from my osmio zero gravity water filter, not sure how often I should clean my bottle, I wasn’t sure if it’s just the bottle I clean or if the filter needed to be cleaned somehow too. Either way I’m on day 2 and loving it, I even set an alarm to drink ⭐️
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Posted 8 months ago
Very personal and caring service. Regular status updates and upfront information sharing. Professional team.
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Posted 8 months ago
Very good one. I am going to use for my home as well. I even recommend to my friend and she's buying one for her home as well
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Posted 8 months ago
Fab product the shower head product is fab definately softens the water making a big difference to my sons skin and the whole family definately worth purchasing .
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Posted 8 months ago
Good service & prompt.
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Posted 8 months ago
Always prompt and knowledgable
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Posted 8 months ago
I have recently bought a whole house point of entry filtration system with which I am very satisfied. Not only the immediacey of delivery, but full pdf step by step description for installation. This level of customer service gives one confidence in the purchase. Also the water is now a pleasure to drink! Thank you Osmio.
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Posted 8 months ago
Excellent service. Sound advice was provided concerning a required product which was then provided at a reasonable cost and very quickly delivered.
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Posted 8 months ago
Always very helpful service
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Posted 8 months ago
Easy site to navigate, parts ordered and delivered promptly
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Posted 8 months ago
Great -friendly service with excellent communication
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Posted 8 months ago
Always great service as usual.
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Posted 9 months ago
Excellent quick delivery thanks
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Posted 9 months ago
Rapid delivery of parts. Easy to install the new parts
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Posted 9 months ago
Great filter, delivered quickly.
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Posted 9 months ago
Item arrived within the timescale advertised. I had a query which was efficiently dealt with by a representative with a quick phone call
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Posted 9 months ago
From the moment of ordering through to any support required Osmio have been excellent. When ordered and in stock parts have been sent out very quickly. When I ordered a sanitisation kit that was out of stock on the website they kept me up to date with the expected delivery date. Overtime, one of the lights on the front panel indicating the temperature stopped working (the machine was otherwise fully operational). I emailed them and they replied very quickly, they sent me a video to help diagnose the issue and then sent the part out as soon as I had liaised with them. They also followed up with me to check how things were going. Excellent service and customer support. The product is also excellent (as expected from other reviews).
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Posted 9 months ago
Your product is excellent and I have received nothing but amazing service cannot say anything bad about it
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Posted 9 months ago
Osmio is rated 4.7 based on 2,784 reviews