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Osmio Reviews

4.7 Rating 3,210 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 3,210 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 23rd November 2025
John .
Osmio 5 star review on 20th November 2025
Svetlana Stevens
Osmio 5 star review on 11th April 2025
Michelle Henry
Osmio 5 star review on 6th April 2025
Elvinas Zazeckas
Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
55
Anonymous
Anonymous  // 01/01/2019
good service good communication, top quality products, quick post and packaging.
Helpful Report
Posted 3 years ago
Since learning that the fresh "mountain water" of Switzerland is polluted with pesticides and herbicides and that the drinking water of Zurich, where we live, had high levels of cocaine (and goodness knows what else) we decided we wanted a water filter. We also prefered a filter that we didn't have to fill several times a day, like the Zero. However, if you are renting then a Zero countertop filter is a good option. We are renting but decided to go for the under-the-sink filter and simply change the tap in our flat, one dispensing both filtered and tap water, to save us having to fill a countertop filter. We love our water filter. We love the taste of our filtered water. We love knowing that all the chemicals and drugs have been taken out but the minerals replaced through the reverse-osmosis filter system. Also, when we have had problems, Osmio has offered excellent customer support and always resolved the issue. This company not only has excellent products but also fabulous ethics. We have used Osmio filters, and the Hydrogen Bottle for years in several different homes. I can unhesitatingly recommend this company and their products.
Helpful Report
Posted 3 years ago
Water filters are good value and effective Delivery always good
Helpful Report
Posted 3 years ago
We ordered a Sanitation Kit which was efficiently delivered the next day as the filters on the Zero machine needed to be replaced. Despite several hitches during this procedure we eventually succeeded, after a few phone calls to your technical staff. Their help was invaluable in solving the problems. I do think a tweaking of the video would be very helpful but most people would have no problems. Overall I received kind and helpful service from your staff.
Helpful Report
Posted 3 years ago
Great service from Osmio, and good to have a non-drip spigot on my Propur Nomad again. Many thanks Osmio.
Helpful Report
Posted 3 years ago
Great filter, water tastes much better
Helpful Report
Posted 3 years ago
Prompt response, pleased with service received.
Helpful Report
Posted 3 years ago
First-class professional service
Helpful Report
Posted 3 years ago
I always get excellent advice, products and service from Osmio.
Helpful Report
Posted 3 years ago
Excellent service on supplying my replacement filter elements and good technical backup
Helpful Report
Posted 3 years ago
Quick delivery
Helpful Report
Posted 3 years ago
First class customer support from Mark and the Team at Osmio - fast friendly service and timely reminders
Helpful Report
Posted 3 years ago
Good Customer Service
Helpful Report
Posted 3 years ago
Quick response and delivery. Fantastic service thank you 😊
Helpful Report
Posted 3 years ago
We have been using our Osmio Zero for 3 years or so. We would never go back or look for anything else. It’s an incredible machine - very efficient, super convenient and the water tastes great. We have also received nothing but the very best service from Mark, Sam and the rest of the team on a number of occasions. Great product and great service, I highly recommend.
Helpful Report
Posted 3 years ago
Great customer service and qualified technicians :)
Helpful Report
Posted 3 years ago
The staff are really helpfull and the comunication is good. You can ask questions before you buy things and they will strive to answer them and find a solution.
Helpful Report
Posted 3 years ago
Very helpful
Helpful Report
Posted 3 years ago
I have been very impressed with the service thank you 😊
Helpful Report
Posted 3 years ago
So far so good.
Helpful Report
Posted 3 years ago
Osmio is rated 4.7 based on 3,210 reviews