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Orthotix Healthcare Reviews

4.6 Rating 1,964 Reviews
91 %
of reviewers recommend Orthotix Healthcare
4.6
Based on 1,964 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Orthotix Healthcare Reviews

About Orthotix Healthcare:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

Orthotix Limited,
Sanatorium Road,
Cardiff
Wales
CF11 8DG

Orthotix Healthcare 5 star review on 26th April 2025
Sam S
Orthotix Healthcare 5 star review on 18th December 2024
Jonathan M
Orthotix Healthcare 5 star review on 13th November 2024
Rebecca U
Orthotix Healthcare 5 star review on 9th May 2024
Eunice A
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
The best place I've ever delt with no problems at all, everything was straight forward.i would recommend this company to anyone..
Helpful Report
Posted 2 hours ago
Fast delivery Reasonable price
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Posted 10 hours ago
Quick delivery. but trying to find contact details, not sure how to get in touch with the retailer.
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Posted 12 hours ago
Good product but gel patch could be thicker for excellent bunion protection.
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Posted 1 day ago
Got the hernia belt after being recomended by others , very happy with it , made it alot more comfortable while waiting for the op
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Posted 1 day ago
These really help my hernia... couldn't do without them...
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Posted 4 days ago
Orthotics are a great company. Very good service and shoes. Unfortunately the last pair I ordered were not suitable for me although an excellent product. Returns process was first class. I will certainly be buying from you again
Helpful Report
Posted 4 days ago
Excellent product and very speedy shipment of order. I am impressed! Product is easy to customise to the depth you require in your shoe. Personally, I only needed to remove one layer and am no longer listing to the left!
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Posted 1 week ago
Immediate despatch. Quality product.
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Posted 1 week ago
contacted the company to ask about the possibility of upgrading my knee brace, but unfortunately I never received a reply. That’s really disappointing, as I was genuinely interested in purchasing an upgraded model. Good customer service includes responding to customer enquiries, even if it’s just to say an upgrade isn’t available. Sadly, the lack of communication has left me feeling disappointed.
Helpful Report
Posted 1 week ago
My 3 stars rating is based on the following factors: The hernia strap was delivered promptly. I'm satisfied with the price. I haven't had it long enough to assess its long-term effects or benefit. (I've not had confirmation from a doctor that the symptoms I described are actually due to a hernia.) Instructions about fitting, cutting or adjusting the under-crotch strap were unclear or non-existent. It seems less uncomfortable than I feared it would be. It's difficult to judge how long the velcro strips will function effectively. After 3 days of use I think it may have given me some benefit, but more prolonged use will be needed before I can be sure it's relieving my symptoms AND not actually causing other problems.
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Posted 1 week ago
Such a great quick service so reliable. Thank you
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Posted 1 week ago
The web site ws easy to use. Delivery was within 24 hours. Email promptly responded to. Garment well made.
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Posted 1 week ago
Item arrived on time. Item is good quality, my husband says this is the most comfortable hernia belt he has had
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Posted 2 weeks ago
Unfortunately, I’m very disappointed. It didn’t work for my husband. He’s 5’11 and very solidly built. So I’m thinking it might work better on smaller men. Wasted £60
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Posted 2 weeks ago
Hi Jan Thank you for the feedback, if you would like to contact our customer service team at enquiries@orthotix.co.uk they can help with the return and refund process for your order. Many Thanks
Posted 2 weeks ago
Delivery and associated feedback good. Satisfied so far with the product, but obviously more time would be needed to make a definitive assessment.
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Posted 2 weeks ago
Quality item - excellent service many thanks
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Posted 2 weeks ago
Looked and felt great .but looked to be far to small.so sent back ,will try something else probly a belt
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Posted 2 weeks ago
I am very pleased with my purchase, the heel elevatores are very comfortable, the delivery time was quick .
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Posted 2 weeks ago
The support works quite well but would be better if the belt had an elasticated section.
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Posted 3 weeks ago
Orthotix Healthcare is rated 4.6 based on 1,964 reviews