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Orthotix Reviews

4.6 Rating 1,758 Reviews
91 %
of reviewers recommend Orthotix
4.6
Based on 1,758 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Orthotix Reviews

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,,
OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
City and County of Cardiff
CF11 8DG

Orthotix 5 star review on 26th April 2025
Sam S
Orthotix 5 star review on 18th December 2024
Jonathan M
Orthotix 5 star review on 13th November 2024
Rebecca U
Orthotix 5 star review on 9th May 2024
Eunice A
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
I was really excited when I saw the shoes I chose online as they looked both functional but, importantly, modern. The fabric was interesting and hit the right note, but the actual shape of the shoes was a lot lumpier than I expected and therefore made me feel decrepid which, despite having problem feet, I seriously do not want. Those of us who suffer this way really want shoes that are comfortable, can take orthotics etc but are good looking too and perhaps in colour, not always black. So, after thinking I had found a solution, I returned the shoes but have to say the Customer Service and returns policy are excellent and I shall be ordering other helpful items... thank you.
Helpful Report
Posted 2 days ago
Could be longer
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Posted 3 days ago
I don't think they are suitable for people with crooked or bent toes This would probably apply mainly to the elderly
Helpful Report
Posted 6 days ago
My sons head is not rounded enough to fit well in these helmets. The size that's supposed to fit doesn't quite cover his head enougg. The bigger size covers more of his head but unfortunately is too loose. If I was able to adjust the clip to a bit smaller I think the bigger size would be better
Helpful Report
Posted 1 week ago
Found their maternity belt on eBay, thought I’d buy it directly to support them a bit. Price then reduced by about 20% on eBay but not on their own site.
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Posted 1 month ago
The service was very prompt and I recieved my order the next day. Unfortunately the device didn't help me with stabalising my foot/ankle with underpronation so I will be returning the item undamaged as it did not work for me.
Helpful Report
Posted 2 months ago
I find the shorts to give the support needed and of good quality. However, the shorts do come up far smaller than you think so sadly my medium shorts are too restrictive around the leg so will have to purchase a new pair in large
Helpful Report
Posted 3 months ago
Ordered a hernia belt, it works fine and does the job, only down side is the elastic looses it's stick after a couple of months,, maybe to be expected. I'm on my second one now.
Helpful Report
Posted 3 months ago
I ordered this knee pad as I work in retail and I thought it might protect my knees. I didn’t realise that there is only one pad in a pack - my mistake for not reading the small print🤦‍♀️ Unfortunately it is slightly too small and therefore very tight and no good for the purpose it was bought for☹️
Helpful Report
Posted 3 months ago
Hi. A bit too early to review. Please message me again in 3 months
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Posted 5 months ago
Item returned as very low waisted and hernia support was too low
Helpful Report
Posted 6 months ago
The size was too small although it was my mech circumference measurement. Due to the thickness of the collar I realise a larger size is required. I have returned the collar to exchange it. Perhaps that advice could be included in your website.
Helpful Report
Posted 7 months ago
This is tricky. The putty you delivered was unusable. I requeted a replacement which came by Express Delivery the next day. Sadly, this also was unusable. So, full marks for service. No marks for the product itself. I'll just have to do without.
Helpful Report
Posted 7 months ago
Sertvice was very good, price seemed extortionate, £15 for two small hooks
Helpful Report
Posted 8 months ago
Problem for small frame men. While the main strap can be cut to size, the crotch strap cannot.
Helpful Report
Posted 8 months ago
This item I thought would be beneficial for my wife and I but it was not to be .My wife has a Double hernia as a result of an operation two years ago ,the hernia is very big ,she found I too uncomfortable . I have severe problems with my lower Spine which I damaged about 50 years ago and has gradually worsened over the years. I’m afraid that my waist has grown , due to inactivity over the last couple of year. To finish I will say that it’s our problems that that makes the items unsuitable for us.
Helpful Report
Posted 9 months ago
Fast delivery and initially good service. Customer support after purchase and using the product is poor.
Helpful Report
Posted 9 months ago
Well made but the sizing must be based on stickman. I got XL and they were too tight so upped to XXL which are ok. I normally get med/large. Also very very expensive.
Helpful Report
Posted 10 months ago
Im sorry but they are too small for my normal male feet! Delvery was good! John Rushton
Helpful Report
Posted 11 months ago
Unfortunately I didn’t find the support fitted very snugly around my hand. Also, the wrist measurement was correct but the thumb support was too tight giving me slight pins and needles. I think it is something that really needs a more precise fitting. Dealing with Orthotix was easy and delivery prompt.
Helpful Report
Posted 1 year ago
Orthotix is rated 4.6 based on 1,758 reviews