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Orthotix Reviews

4.6 Rating 1,516 Reviews
91 %
of reviewers recommend Orthotix
4.6
Based on 1,516 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Orthotix Reviews

About Orthotix:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

OrthotixSanatorium RoadCantonCardiffCF11 8DG, ,
Cardiff
CF11 8DG

Orthotix 5 star review on 26th April 2025
Sam S
Orthotix 5 star review on 18th December 2024
Jonathan M
Orthotix 5 star review on 13th November 2024
Rebecca U
Orthotix 5 star review on 9th May 2024
Eunice A
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 4th November 2023
Rex J
Orthotix 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
Sertvice was very good, price seemed extortionate, £15 for two small hooks
Helpful Report
Posted 1 week ago
Problem for small frame men. While the main strap can be cut to size, the crotch strap cannot.
Helpful Report
Posted 1 week ago
This item I thought would be beneficial for my wife and I but it was not to be .My wife has a Double hernia as a result of an operation two years ago ,the hernia is very big ,she found I too uncomfortable . I have severe problems with my lower Spine which I damaged about 50 years ago and has gradually worsened over the years. I’m afraid that my waist has grown , due to inactivity over the last couple of year. To finish I will say that it’s our problems that that makes the items unsuitable for us.
Helpful Report
Posted 1 month ago
Fast delivery and initially good service. Customer support after purchase and using the product is poor.
Helpful Report
Posted 1 month ago
Well made but the sizing must be based on stickman. I got XL and they were too tight so upped to XXL which are ok. I normally get med/large. Also very very expensive.
Helpful Report
Posted 2 months ago
Im sorry but they are too small for my normal male feet! Delvery was good! John Rushton
Helpful Report
Posted 3 months ago
Unfortunately I didn’t find the support fitted very snugly around my hand. Also, the wrist measurement was correct but the thumb support was too tight giving me slight pins and needles. I think it is something that really needs a more precise fitting. Dealing with Orthotix was easy and delivery prompt.
Helpful Report
Posted 4 months ago
Unable to wear them as too large. Not sure if there was an option or size guide when ordered
Helpful Report
Posted 4 months ago
It was returned to sender and I have requested Orthotix to resend it. They haven’t replied as yet. Hope they send it. I cannot review properly till received
Helpful Report
Posted 7 months ago
I found the software difficult to use when having a delivery address different to the billing address, you might care to take a look at that. Still waiting for delivery and unsure if it will be sent to my home address in Norway or to me here in South Korea. Please resend this rating document in a week and hopefully I will have received the Boxia Bundle
Helpful Report
Posted 7 months ago
I ordered a thumb wrap which arrived on time, and a reasonable price. Unfortunately I have had to return it as it is too large for me. I have, however, asked for the return of a small size. Very helpful Customer Services.
Helpful Report
Posted 8 months ago
Sizing all wrong despite work in g within the measurements of sizing on the site. I ordered Large but it’s too loose over the shoulder sleeve. So I’d definitely go a size down that the sizes recommends
Helpful Report
Posted 8 months ago
This is the second pair I have purchased the first pair was great excellent quality unfortunately this pair after wearing them only once the stitching is coming undone along the back and front am vary disappointed
Helpful Report
Posted 10 months ago
The recommmended size is nea impossible to wear. Buy a size larger.
Helpful Report
Posted 11 months ago
Service good Product rubbish- hernia pants Uncomfortable while not actually proving much support to hernia Cheap truss under normal pants much more effective
Helpful Report
Posted 1 year ago
Unfortunately this brace didn’t work for me, if you are at least 5’8” and have model thin legs I expect its brilliant, unfortunately I’m not so brace would not stay on, it was just to long for my short legs, as you have to cut the straps to try fitting I’m unable to return. My advice is if you need a knee brace do your research thoroughly before purchasing
Helpful Report
Posted 1 year ago
Although I have given an acceptable mark is because the pants are well made however I have a 30ins waist and ordered a small size which when I tried on basically would have stopped my circulation they were so tight. So now I have a brand new pair of what I would say are expensive pants that I can’t wear. Therefore I have to look at ordering a larger size but I am apprehensive about this because if they are too large they won’t do the job and I’ll be left with another pair of expensive pants. What I believe should be considered by the company is a means to return the item if like me the pants do not fit.
Helpful Report
Posted 1 year ago
Item arrived quickly & seems to be well made. I'm not quite sure it's what I need however as I've other things going on with my foot. Probably fine for bunion problems. And also think the gel is a bit too "soft" for my needs
Helpful Report
Posted 1 year ago
Although the the separating comb appeared soft and comfortable, I had difficulty keep it on my toes. I can't blame the separator if my toes don't accommodate it.
Helpful Report
Posted 1 year ago
Customer service is good, but there are too many products that are not fit for purpose.
Helpful Report
Posted 1 year ago
Orthotix is rated 4.6 based on 1,516 reviews