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Orthotix Healthcare Reviews

4.6 Rating 2,045 Reviews
92 %
of reviewers recommend Orthotix Healthcare
4.6
Based on 2,045 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Orthotix Healthcare Reviews

About Orthotix Healthcare:

Orthotix is the leading Welsh manufacturer and supplier of sports & orthopaedic bracing, distributing across the breadth of the United Kingdom and Ireland.

Our continually expanding range of braces and supports offer an orthotic solution for everyone, whether it be a sporting injury or an orthopaedic pathology. All of our products are certified as Class 1 medical devices and CE marked accordingly.

We are proud to manufacture our own range of products in Great Britain, whilst also benefiting from exclusive distribution agreements with our overseas market leading partners. This enables us to bring the most innovative and successful orthopaedic product from around the globe to the consumers of the UK.

Visit Website

Phone:

02920 370 696

Email:

enquiries@orthotix.co.uk

Location:

Orthotix Limited,
Sanatorium Road,
Cardiff
Wales
CF11 8DG

Orthotix Healthcare 5 star review on 26th April 2025
Sam S
Orthotix Healthcare 5 star review on 18th December 2024
Jonathan M
Orthotix Healthcare 5 star review on 13th November 2024
Rebecca U
Orthotix Healthcare 5 star review on 9th May 2024
Eunice A
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 4th November 2023
Rex J
Orthotix Healthcare 5 star review on 31st May 2023
Anthony R
5
Anonymous
Anonymous  // 01/01/2019
“Delivered promptly. Good fit and provide the promised support during exercise. Comfortable as well even when worn with underpants.”
Helpful Report
Posted 3 months ago
“Really good customer service and very easy to deal with.”
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Posted 3 months ago
“Fast delivery Reasonable price”
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Posted 3 months ago
“Quick delivery. but trying to find contact details, not sure how to get in touch with the retailer.”
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Posted 3 months ago
“Good product but gel patch could be thicker for excellent bunion protection.”
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Posted 3 months ago
“Got the hernia belt after being recomended by others , very happy with it , made it alot more comfortable while waiting for the op”
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Posted 3 months ago
“These really help my hernia... couldn't do without them...”
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Posted 3 months ago
“Orthotics are a great company. Very good service and shoes. Unfortunately the last pair I ordered were not suitable for me although an excellent product. Returns process was first class. I will certainly be buying from you again”
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Posted 3 months ago
“Excellent product and very speedy shipment of order. I am impressed! Product is easy to customise to the depth you require in your shoe. Personally, I only needed to remove one layer and am no longer listing to the left!”
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Posted 3 months ago
“Immediate despatch. Quality product.”
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Posted 3 months ago
“contacted the company to ask about the possibility of upgrading my knee brace, but unfortunately I never received a reply. That’s really disappointing, as I was genuinely interested in purchasing an upgraded model. Good customer service includes responding to customer enquiries, even if it’s just to say an upgrade isn’t available. Sadly, the lack of communication has left me feeling disappointed.”
Helpful Report
Posted 3 months ago
“My 3 stars rating is based on the following factors: The hernia strap was delivered promptly. I'm satisfied with the price. I haven't had it long enough to assess its long-term effects or benefit. (I've not had confirmation from a doctor that the symptoms I described are actually due to a hernia.) Instructions about fitting, cutting or adjusting the under-crotch strap were unclear or non-existent. It seems less uncomfortable than I feared it would be. It's difficult to judge how long the velcro strips will function effectively. After 3 days of use I think it may have given me some benefit, but more prolonged use will be needed before I can be sure it's relieving my symptoms AND not actually causing other problems.”
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Posted 3 months ago
“Such a great quick service so reliable. Thank you”
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Posted 3 months ago
“The web site ws easy to use. Delivery was within 24 hours. Email promptly responded to. Garment well made.”
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Posted 3 months ago
“Item arrived on time. Item is good quality, my husband says this is the most comfortable hernia belt he has had”
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Posted 3 months ago
“Unfortunately, I’m very disappointed. It didn’t work for my husband. He’s 5’11 and very solidly built. So I’m thinking it might work better on smaller men. Wasted £60”
Helpful Report
Posted 3 months ago
Hi Jan Thank you for the feedback, if you would like to contact our customer service team at enquiries@orthotix.co.uk they can help with the return and refund process for your order. Many Thanks
Posted 3 months ago
“Delivery and associated feedback good. Satisfied so far with the product, but obviously more time would be needed to make a definitive assessment.”
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Posted 3 months ago
“Quality item - excellent service many thanks”
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Posted 3 months ago
“Looked and felt great .but looked to be far to small.so sent back ,will try something else probly a belt”
Helpful Report
Posted 3 months ago
“I am very pleased with my purchase, the heel elevatores are very comfortable, the delivery time was quick .”
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Posted 3 months ago
Orthotix Healthcare is rated 4.6 based on 2,045 reviews