Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.20

4.2 Rating 1,253 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,253 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 13th June 2025

Gail

Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“They supplied what I ordered but without any indication of when or by whom it would be delivered other than the generic 3-5 days stated on the order confirmation.”

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“Very happy with compost bin, ordering was easy and delivery on time, will use company again”

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“Efficient service”

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“Really great customer service. I got answers straight away about a composter I bought from them. I'm from Ireland and they ship from the UK, but the duty is included at checkout, so that's good. The Aerobin composter bin I bought from them is working out well so far.”

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“As expected everything as described. Always good quality products delivered.”

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“Great product at a competitive price and prompt delivery. Will use again, thank you.”

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“BOTTLE TOP WAS LEAKING SLIGHTLY.”

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“simple process, order, pay, received, all within 2 - 3 days. now installed and full.”

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“I haven’t received my order yet!”

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Hi Mary, Your order was dispatched on the 11th of November via Royal Mail. Please note, your item is coming from the UK, and with Royal Mail strikes, it has caused delays. Checking your tracking, this left the UK on the 19th of Nov. Please do email us at cs@gm8group.com and we can provide you with your tracking details, although, this should have been automatically sent to you when your order was dispatched. Kind regards, Original Organics.

“The item was of good quality, suited our requirements and better price than other similar products, free delivery too.”

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“Good people to do business with. The composter was a reasonable price and was delivered on time. Overall a good experience”

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“Really good service item arrived when stated with excellant building instructions . really pleased with product so have ordered another.”

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“Nice looking good quality products. Arrived in reasonable time no problems”

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“I ordered my layered wormery from Original Organics 5 years ago and continue to get supplies from them. I've never had any problems & am happy with all my orders.”

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“Absolutely love my new water butt. The whole process was easy to deal with (apart fm it doesn’t come with a tap) Great turn round time and delivery happened in the time allocated. Driver was really helpful and we got it into the back garden and in situ.”

Original Organics 5 star review on 4th November 2022

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“My compost bin arrived on time and I'm happy so far with it. I'm also amazed at the amount of things I can put into it to be composted.”

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“Good customer service. Delivery included all the necessary additions for installing the water butt - and more.”

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“Well this company is brilliant... great price ..great delivery.. great products... will buy from these guy's again...”

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“We have now been paid the refund in full,along with an apology, so thankyou for that.”

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“Great product, delivered very quickly, product as described, I have no hesitation in recommending this company.”

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Original Organics is rated 4.2 based on 1,253 reviews