Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury Way, Hitchin, Hertfordshire
Rating: 4.19

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Original Organics

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

0800 688 9823

Email:

cs@gm8group.com

Location:

54 Wilbury Way,
Hitchin
Hertfordshire
SG4 0TP

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Original Organics 5 star review on 13th June 2025

Gail

Original Organics 5 star review on 12th April 2025

Violeta Askeloviciene

Original Organics 5 star review on 5th October 2024

Anonymous

Anonymous // 01/01/2019

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English

“I purchased from original organics.ie thinking you would have the customs business sorted. However i was still charged extra customs duty by an post before delivery, which added a day or two's delay. Fortunately the worms seem healthy enough for their lengthy stay in a plastic bag.”

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“Efficient on line ordering and prompt delivery, thanks”

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“Bought a wormery because I particularly liked the look of it compared to some other versions on the market that tend to look quite cheap. The product does look nice but compared to a wormery I've owned previously the quality is quite poor for the price. It comes with an instruction booklet which is a simple print out. It offers a bit of troubleshooting but could be a lot better. I was disappointed that the layers of the womery don't really stack together, rather they just sit on top of each other so it feels quite flimsy. It only takes a light knock for the trays to move out of alignment and therefore let rain in.”

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“Great product. And i applaud the environmental ethics of your company. Shame my trug is too big for the space available. My own fault. Wrong measurement. Too ambitious. But 5 stars for you and your products.”

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“Very worm such wow”

Original Organics 5 star review on 11th April 2023

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“I received the Wormery as promised and complete. Instructions were clear and all parts fitted easily. Only time will produce the worm casts and fertiliser for my garden. Great gift to give a family with kids!”

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“Very prompt delivery. Thank you.”

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“Very pleased with my purchases and excellent service.”

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“I ordered a 1900 Blackdown Range Triple Standard Wooden Composter and it was delivered within 4 days. The quality was excellent and it was assembled in a couple of hours. I was phoned to arrange delivery by an employee. He was polite, efficient and charming. I can no fault any part of the purchase. Highly recommended.”

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“Seemed to have a problem with paying and had to make @ few phone calls”

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“Very good service,no problems with ordering or delivery.Will use again in future thanking you.”

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“I ordered the rotating composter. I am thrilled with it. It is strong and very well-designed. It was delivered swiftly and the instructions that came with it were clear and easy to follow. Also, the box was packed intelligently so that the pieces were packed in the order that they were needed.”

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“I bought a water butts and stand. This company was very efficient dealing with the order. The delivery was very speedy too. Thank you!”

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“My rainwater terrace is marvellous! The design is brliliant. Thank you.”

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“Easy website. Good prices. Prompt delivery.”

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“Great fast delivery service was expecting and stated 10-14 days actual was 3-4 days. Only minor issue was the order was in 2 boxes and were delivered on separate days. The goods are good quality.”

Original Organics 5 star review on 4th March 2023

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“Excellent service. Product arrived exactly as ordered and on time. Many thanks.”

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“Found this company online when I needed to look for an extra two bokashi composter bins. The bins arrived really quickly and are of good quality. I know I will have them for a long time to come. Will definitely buy from here again.”

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“The delivery was very vague and I still have not received the cow I ordered so ... not so good your service”

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Hi Polly, As stated on our website for the foot stools (which is highlighted in red), due to high demand, delivery is 2-3 weeks. Kind regards, Original Organics.

“Excellent service & design just what I wanted. I have now become obsessed with it, and have ordered more worms to give it an extra kick-start along with adapting the wormery to facilitate a thermostat and heat mat for increased production during the colder months. The worms love it!”

Helpful Report

Original Organics is rated 4.2 based on 1,223 reviews