Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,080 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 21st July 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant products and excellent customer service, thank you”

Helpful Report

Posted 5 years ago

“Good range, fast service and competitive prices. Easy to use website, would buy from this company again without hesitation.”

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Posted 5 years ago

“I had few issues with a large order as some items were not in stock. However, the customer service team were very helpful and called me personally to sort out the problem. It was resolved so much more quickly by speaking directly to one another rather than Emails that often cause more confusion. Nicely done!”

Helpful Report

Posted 5 years ago

“Bought a ceiling light for our living room. Ordered Sunday night and received it next day, I was very impressed especially because I didn’t pay for next day delivery. The light itself is very good, and exactly as shown in pictures. Overall I am extremely satisfied and will be using online lighting again!”

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Posted 5 years ago

“Good selection of items and the website made it easy to pair lights with the correct bulbs and switches. Delivery was excellent too. Would definitely recommend.”

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Posted 5 years ago

“Online service easy. Good choices and full descriptions. Questions responded to quickly and politely. Post order invoice received and goods delivered quickly and great quality.”

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Posted 5 years ago

“Exactly as described, arrived before scheduled date which was great.”

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Posted 5 years ago

“Again I have waited in all afternoon to get my delivery, and again the Hermes prats have not turned up. It says on the tracking they 'had an issue with getting to the delivery address' I live on a main road with two boards outside. I would ask if they are employing monkeys but that would be an insult to monkeys. So far I have spent 8 hours waiting for these prats to deliver my lights and as a structural design engineer that equates to £800 of my time. Please refund the money I paid you for these lights. I will go to a supplier that can supply.”

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Posted 5 years ago

“Outstandingly quick service. Arrived within 20 hours of order even on standard delivery with excellent updates from both supplier and courier. Have yet to inspect goods as I am away from home and asked for delivery to a friend”

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Posted 5 years ago

“Our 5 bulb hanging box light turned up super quick and is now the centrepiece above our kitchen table. My wife absolutely loves it.”

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Posted 5 years ago

“I would love to let you know the quality and what I thought of the items I purchased. However 11 days and my order hasn't even been dispatched I approached on live chat who said it would be dispatched on the 18th and it still hasn't been. Poor postage and customer service what more can I say”

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Posted 5 years ago

“Fabulous light fittings and excellent service, will definately buy from here again and would also recommend my friends.”

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Posted 5 years ago

“Easy to make order and delivery on time.”

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Posted 5 years ago

“Beautiful lights look really nice in our guest bedroom giving out plenty of light have had several comments asking where I purchased them from. Highly recommend.”

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Posted 5 years ago

“Excellent and seamless service. Highly recommended.”

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Posted 5 years ago

“Lovely light fitting and very very quick delivery! Will order again!”

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Posted 5 years ago

“My lights have arrived and they are beautiful, very well made and a lovely colour. We are not ready to fit them yet but cant wait to see them up. Very well made and an excellent price.”

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Posted 5 years ago

“My ceiling lighting order arrived promptly and well packaged. Customer service was second to none, pre-delivery.”

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Posted 5 years ago

“Very pleased with the rise and fall light I purchased.It arrived speedily and is of good quality. Thank you.”

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Posted 5 years ago

“Unbelievable service!!! Order arrived about 30 hours after order placed! And the light was excellent, just as described and cheaper than Amazon!!!”

Helpful Report

Posted 5 years ago

Online Lighting is rated 4.4 based on 1,080 reviews