Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,080 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

Write Your review

Tell us how Online Lighting made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Online Lighting 5 star review on 21st July 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product at good price. Swift service and delivery. Product extremely well packaged. A good edition to existing furniture”

Helpful Report

Posted 4 years ago

“Good value, good communication and good product efficiently delivered👍”

Helpful Report

Posted 4 years ago

“great light at an awesome price. Good communication, what more can I say ? except I'm Just going to have a cheeky peek for some more lights.”

Helpful Report

Posted 4 years ago

“Love my light , but i was very close to not accepting it from the courier because the box was battered and completely open underneath, thankfully light survived”

Helpful Report

Posted 4 years ago

“Excellent all arrived safely 👍”

Helpful Report

Posted 4 years ago

“Great product, fast delivery. Very pleased with my purchase”

Helpful Report

Posted 4 years ago

“I paid for a 1-2 day delivery the product has still not arrived 5 days later. When I tried to track it I was told there was not tracking information. What is the point of offering tracking. I plan to cancel the order, I wonder how long it will be before I get my refund.”

Helpful Report

Posted 4 years ago

Slight delay in orders being delivered over the late December period. I note we refunded your Express Delivery charge and you elected to keep your order. The Customer Care Team

Posted 3 years ago

“To date, I haven't received any service of any sort from you at all! All I've had so far is an email dated 28th. December confirming my order, and an email from Hermes on the 30th saying they're waiting to receive a package from you so they can deliver it. Apparently, they are still waiting. It seems somewhat premature, therefore, to be requesting feedback on what will eventually, by today's standards, be rather slow service.”

Helpful Report

Posted 4 years ago

“Fast delivery well packaged .. lamp is great quality ..shame it didn’t come with a u.k plug on it or advised to buy an adapter while ordering ... apart from that well pleased with purchase”

Helpful Report

Posted 4 years ago

“Paid fir 2 day delivery, emailed but no reply as yet.”

Helpful Report

Posted 4 years ago

“Good customer service, and free next day delivery despite busy Christmas post”

Helpful Report

Posted 4 years ago

“Ordered out of stock light on the 20th told it will bring stock by the 23rd. Didn’t expect it to arrive before Christmas but true to their word it arrived on the 24th of December. Excellent service will recommend to anyone looking for lighting.”

Helpful Report

Posted 4 years ago

“I received an email stating my light fitting would be late (09/12). I emailed twice asking for updates followed by phone calls and no one replied nor have they let me know what’s happening. Assume you guys have now gone into lockdown as I haven’t received my light fitting which is completely understandable, but then I’m asked to review the service and also receive an email from Hermes saying they are waiting for my parcel to be sent to them via yourselves. All very confusing....”

Helpful Report

Posted 4 years ago

“Impossible to write a review at this time, as the order I placed some days ago in good faith, will not be delivered until mid February 2021, even though I have paid for it, and paid extra for express delivery. Not happy at all!”

Helpful Report

Posted 4 years ago

“Delighted with my new battery picture light. I recently hung a lovely new painting but the moody light in the room didn't do it justice so I bought this brass picture light which Iooks super and great value for money however the batteries don't last long so I'll need to buy rechargeable batteries”

Helpful Report

Posted 4 years ago

“very quick delivery, and a lovely light!!”

Helpful Report

Posted 4 years ago

“Excellent service. Ordered a table lamp just days ago and needed it for Christmas. Emailed Neil and he responded straight away saying he would do his best. Arrived yesterday with days to go! Will definitely use again. 5/5”

Helpful Report

Posted 4 years ago

“Day 1.. placed order Day 2..order delivered. Great quality product backed up by great service..”

Helpful Report

Posted 4 years ago

“Fast delivery great product really pleased overalls”

Helpful Report

Posted 4 years ago

“Excellent service beautiful lamp finishes off my living room perfectly!”

Helpful Report

Posted 4 years ago

Online Lighting is rated 4.4 based on 1,080 reviews