Online Lighting Reviews

Name: Online Lighting
Address: Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes, Buckinghamshire
Rating: 4.41

4.4 Rating 1,080 Reviews

85 %

of reviewers recommend Online Lighting

4.4

Based on 1,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Online Lighting:

Search by room, type, finish and price to find the perfect light for your home. We are proud of our focus on customer care and technical knowledge to help you choose the right light for your needs.

Our mission statement is the same today as it was 25 years ago when we first ventured into the lighting industry:

“To deliver the best quality products combined with superb technical support when and how our Customer requires it and with exceptional customer service."

Visit Website

Phone:

0345 646 1139

Location:

Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes,
Online Lighting 24-26 Vincent Ave Crownhill Milton Keynes
Buckinghamshire
MK8 0AB

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Online Lighting 5 star review on 21st July 2025

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievably fast delivery! Also quick to reply to my email when I had a query. Very efficient service - thank you.”

Helpful Report

Posted 6 years ago

“Excellent service. Product spot on and well priced ( but the p&p seemed a little bit too much). Still, 5 stars to Online lighting.”

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Posted 6 years ago

“Item has not arrived, and there has been no response to my phone calls or e-mails. I'm currently trying to get a refund through Paypal.”

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Posted 6 years ago

“Great product fast service easy assemble”

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Posted 6 years ago

“good quailty items. great prices and speedy delivery.”

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Posted 6 years ago

“Order arrived on time and was well packaged to ensure no damage. The lamps are as described and look perfect in the lounge.”

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Posted 6 years ago

“Fantastic speedy service, great product, would do business again. Many Thanks”

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Posted 6 years ago

“TERRIBLE SERVICE - I ordered and paid for a Chandelier on 29 Oct, then chased delivery 06 & 11 Nov to be told both times "we are contacting supplier we will come back to you" . . . they did not!! Since then I have rung to chase delivery on four different days and each time the call has been disconnected mid ring, this may be a long running fault on their line or more likely they recognise my number. On 19 Nov I did send a message through their online site to explain that my electrician is due next week fit this and other lights so if they can't confirm delivery for next week I will need to cancel the order and go elsewhere . . . still nothing!! Problem is if they won't pick up or respond to messages how do I cancel the order and get my refund? If I could I would give zero stars!!”

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Posted 6 years ago

“Excellent product delivered quickly and packaged well”

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Posted 6 years ago

“Good quality at a good price, prompt delivery”

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Posted 6 years ago

“THANK YOU SO MUCH FOR THE EXCELLENT SERVICE”

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Posted 6 years ago

“This item is switched, not as per the photo online, not as per the photo requesting this review ! I do not find that acceptable.”

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Posted 6 years ago

“It was good to register my email as I received £10 voucher so it helped buy the lights.I received the item very quickly and they kept me upto date with the delivery”

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Posted 6 years ago

“The lights are very good quality and look great , excellent service plus super delivery”

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Posted 6 years ago

“Thank you very much so proud. It came on time and much better than I thought.”

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Posted 6 years ago

“Shocking delivery service still not recieved all items and I was not told items weren't in stock before ordering”

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Posted 6 years ago

“positive purchase and quick delivery”

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Posted 6 years ago

“Light arrived very promptly and was exactly as described.”

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Posted 6 years ago

“Damaged item received. No resolution or refund. Very disappointed”

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Posted 6 years ago

“Durable Product, pre wired, that helps alot”

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Posted 6 years ago

Online Lighting is rated 4.4 based on 1,080 reviews