One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,454 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,454 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, quick and efficient. The online callout tool was hard to navigate though, but a couple of calls sorted things out.”

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Posted 4 years ago

“Very helpful, arrived on time and gave some good advice. Identified the problem quickly.”

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Posted 4 years ago

“frustration on return from a holiday abroad to find te car battery had died over a week in a car park. negative was after speaking to someone had to then go online to fill in information of where we were etc, and again at having to phone back to one call rescue at the postcode did not come up with the car park facitilty we were parked. This caused problems for the rescue team as the truck they sent could not come into the multistory car park, so i had to go down to meet the mecahnic and then we went up. thankfully, was a flat battery and nothing more serious so car was started shortly after his arrival. otherwise smooth and friendly service.”

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Posted 4 years ago

“Great communication on the phone the recovery guy Ashley was great to chat with whilst he recovered my car.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“A great service, arrived when they said they would and very informative when dealing with the repair.”

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Posted 4 years ago

“Called them up and found them very helpful and efficient and managed to pick my vehicle up from unsecure position that night 👍”

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Posted 4 years ago

“The process of reporting a windscreen problem , and getting the car booked in went fairly well, although three attempts were needed to get the booking sorted, call being dropped twice. The personal process was excellent, all phone conversations dealt with quickly and professionally.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I went online reported breakdown location everything was called back within 5 minutes of logging breakdown Was then told someone would be with me at a certain time and I was recovered at that time great service and a good ending to the start of a bad day”

One Call Rescue 5 star review on 10th May 2022

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Posted 4 years ago

“Quick recovery and got me safely home”

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Posted 4 years ago

“Great service on phone. NO contact from recovery company what so ever I was told by One Call I would be contacted and be able to track recovery vehicle this did not happen. Had to chase them through contacting One Call again.”

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Posted 4 years ago

“Service was good on the phone but the wait of 90 minutes for recovery truck was difficult”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Empathetic, reassuring and sense of urgency great service”

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Posted 4 years ago

“The driver was out to me in just 40 minutes. The eta they gave me initially was 1.5hrs!!!. Thanks for the speedy service - Jv2”

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Posted 4 years ago

“The service was excellent, from the phone call to the recovery.”

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Posted 4 years ago

“The service was excellent”

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Posted 4 years ago

“Great customer service, slways polite , helpful and explains process clearly. Willing to answer any questions in a friendly manner.”

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Posted 4 years ago

“One Call was very prompt in answering my breakdown call, with a friendly, supportive customer service person (sorry, forgot his name in my panic). Thank you for assisting me and I received a text with time of arrival of the recovery agent. Very pleased with the service today!”

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Posted 4 years ago

One Call Rescue is rated 4.7 based on 4,454 reviews