One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,348 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Guy was very friendly and helped me would highly recommend”

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Posted 3 years ago

“Not happy I couldn’t speak to someone and got sent a link . That I couldn’t log on to as no internet . It took the recovery 4 hours to get to me . I thought a lady on their own got priority. I called 4 times to b e told the recovery was on its way . My last call I was told I had cancelled . Plus you took £55 off me to come out said it was a call out charge . You did say I would get a refund . Hopefully I do . I’ll not recommend you at all”

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Posted 3 years ago

“It was the first time I had use my gold breakdown service. I was really impressed just phone the number and within 20 minutes someone was at my house and sorted out my car. Very impressed with the service.”

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Posted 3 years ago

“Fast reliable service. Very helpful.”

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Posted 3 years ago

“So the first experience was good where I could talk to someone. Then I was sent a link which didn’t work and I couldn’t log in. Luckily I wasn’t on the side of the road as I was extremely distressed when my steering went. I did manage to get to work. I eventually logged on to my computer and then spoke to someone who updated more stuff. I am a teacher and all of this was so difficult to sort out as I had lessons. All of this takes time!! The best experience was the guy who came to collect the car and take it to the garage. He was efficient and knowledgeable.”

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Posted 3 years ago

“Driver turned up quickly (if anything before the ETA) and was able to solve the problem by removing the under tray which is been unable to do. Very efficient and friendly”

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Posted 3 years ago

“Service helpful but not texting rather speak on the phone”

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Posted 3 years ago

“I was told by text 1645 some one would be with me 1800 they turned up i don't blame the driver he was very good no phone call no explanations”

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Posted 3 years ago

“Recovery has to be booked and £20 call-out fee paid for online before anyone will come out to you. Not great when you break down in an area with very poor phone signal like I did. Spoke to OneCall on the phone who just said go online. I will be buying AA/RAC cover from now on.”

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Posted 3 years ago

“I was very happy with their service, quick, I was kept informed all the way through. I would happily recommend them.”

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Posted 3 years ago

“Quick and Efficient service.”

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Posted 3 years ago

“Immediate, precise and helpful”

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Posted 3 years ago

“Call out was very quick and Tracey's recovery were brilliant”

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Posted 3 years ago

“Great service, polite and very helpful as always”

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Posted 3 years ago

“Good price , quick and very friendly”

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Posted 3 years ago

“The mechanic arrived surprisingly quickly and was friendly, knowledgeable and amenable.”

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Posted 3 years ago

“Good service by the recovery man but not really happy with One Call’s service trying to book breakdown.”

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Posted 3 years ago

“On time, polite, friendly and gave a full explanation about what will be happening next.”

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Posted 3 years ago

“Excellent service, home start fixed all within 1 hour of initial call. The mechanic was experienced & knowledgeable with a positive friendly attitude!”

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Posted 3 years ago

“Prompt breakdown service”

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Posted 3 years ago

One Call Rescue is rated 4.7 based on 4,348 reviews