One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,544 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,544 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, very professional and made me feel safe”

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Posted 5 years ago

“My experience with One Call Rescue was brilliant, my car was completely dead and I couldn’t even move it. The rescue team were with me within the hour and I could track every movement which was so useful. The lady AG2, I spoke to was exceptionally helpful, friendly and thorough. Can’t fault the service at all”

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Posted 5 years ago

“Fantastic guy. Came before 1/2 hour. Very helpful, very friendly, knew problem straight away. I was notified of his name and registration number before he arrived and could track him too. Brilliant!”

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Posted 5 years ago

“Excellent speedy service.”

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Posted 5 years ago

“Excellent response to breakdown request”

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Posted 5 years ago

“Excellent help from the call handler, breakdown recovery within the hour, car loaded up and taken to the garage”

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Posted 5 years ago

“Easy to deal with even after midnight. Great service.”

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Posted 5 years ago

“The call out man arrived earlier than expected and managed to get the car going straight away. This was after a friend and a mechanic had tried unsuccessfully to get it going. I was able to drive it home unfortunately once the car stopped it would not start again.”

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Posted 5 years ago

“Could not have been better. First-class telephone communication; first-class speed of response; first-class job done”

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Posted 5 years ago

“Brilliant service . From the telephone operator to the breakdown recovery .”

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Posted 5 years ago

“excellent support, prompt and expert customer skills and friendly service.”

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Posted 5 years ago

“My brakes went completely on my van a split brake pipe let out all of the fluid. But excellent service from one call breakdown I arranged with my garage that my van could be booked in. Then spoke to a lovely helpful lady at one call rescue I think her name was Geneveive she arranged my recovery and delivery to garage whilst I got a lift home with a colleague. The recovery vehicle was with my van within 30 minutes so great service thankyou”

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Posted 5 years ago

“The service was excellent, very efficient and knowledgeable. The mechanic was very professional and the problem was resolved quickly.”

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Posted 5 years ago

“When I managed to speak to a person on the phone everything fell together and I got good service.. As for ONE CALLS phone number being out of service and having to speak through text and go through a portal that does not work, I am very disappointed. It took me nearly an hour to eventually talk to someone. That's why I given a generous 3 stars..”

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Posted 5 years ago

“I had parked waiting to collect my husband from hospital(after he'd had very major surgery) when my battery failed. I was already distressed without the extra difficulty. The recovery vehicle arrived within an hour and during that time the young lady at the control centre called me twice to check that I was all right. This is real 5 star service Thank you One Call”

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Posted 5 years ago

“Fast, friendly service”

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Posted 5 years ago

“Excellent service, recovery within one hour. Extra cost but always is!”

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Posted 5 years ago

“Overall very pleased with a quick and efficient recovery. The only observation I would make is that I was told to report my breakdown via the customer portal but there is no clear facility to do so on the portal so ended up reporting by phone. The operator DN6 was very helpful. Thank you.”

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Posted 5 years ago

“Was very efficient and very quick to resolve my problem. The rescue vehicle arrived within 30mns of me having called. much appreciated.”

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Posted 5 years ago

“Extremely prompt !! Arrived less than an hour after phone call and Paul took me home to my door !! Very impressed with all service”

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Posted 5 years ago

One Call Rescue is rated 4.6 based on 3,544 reviews