One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,448 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,448 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's hard to access internet on side of road so called breakdown number...only to be sent link to website Was sent a text with a pickup time..this passed so called breakdown again.I had to call pickup company as they had not informed me of delay...ended up with pickup over an hour after ETA..plus pickup company was not the local one about 10 mins from me”

Helpful Report

Posted 4 years ago

“The service provided from the breakdown driver was very friendly and helpful. Did not realise there was a £20 fee to cover this however. Many thanks to Joe. A credit to the company.”

Helpful Report

Posted 4 years ago

“My call was answered promptly by Leanne, who dealt with my problem efficiently and very caring. The recovery man, sorry I don't know his name, came very quickly. He was extremely helpful and friendly. A very good experience altogether. Thank you !”

Helpful Report

Posted 4 years ago

“Quickly answered the phone and arranged my car to be towed to my garage. More than happy with service provided.”

Helpful Report

Posted 4 years ago

“I broke down on a busy road on the Moors, phone reception was poor. I managed to get through to Leanne who was very friendly and kept calling me back when the call failed. She sent for recovery and kept me informed the whole time. The recovery man, Rob, was also very friendly and efficient and kept me updated on his ETA. I’ve never broken down before and found this to be great service from start to finish. Thankyou”

Helpful Report

Posted 4 years ago

“Had a very nice lady i spoke to on the phone recovery vehicle arrived within the hour the man was very helpful and the whole experience was a good one”

Helpful Report

Posted 4 years ago

“They were very quick to respond and made me feel at ease they recovered us within 30 minutes of initial call absolutely amazing as was on holiday , highly recommend x”

Helpful Report

Posted 4 years ago

“Great service called at 11.43 as I had broken down at 13.07 recovery arrived fixed problem on my way by 13.30. Very nice and friendly recovery driver”

Helpful Report

Posted 4 years ago

“Very happy with service”

Helpful Report

Posted 4 years ago

“Prompt response, competent recovery staff member who explained the fault and gave good advice.”

Helpful Report

Posted 4 years ago

“Very grateful for the recovery by BRITALIA done at Hinchley Wood on 27th August 2022 . Didnt get chap’s name but he was courteous, helpful and professional. He arrived quickly , only 45 minutes after I reported the breakdown. One call operator was also effecient and as mentioned theres the useful app where you can see the travel progress of the recovery vehicle coming to get you .”

Helpful Report

Posted 4 years ago

“The truck and driver arrived very near the time I had been told, the driver came over and spoke to me asking what had happened, he then loaded my car on without any bother, he then asked me to go into the cab, he was very friendly and put me at ease, I then had a good safe journey home, the driver was first class”

Helpful Report

Posted 4 years ago

“Very efficient service although having to go to the website to give a report when my phone was low on charge, I found frustrating. However, I was impressed with the speed of the help I received and Kieran who rescued me was very pleasant, friendly and professional.”

Helpful Report

Posted 4 years ago

“Very good and fast service”

One Call Rescue 5 star review on 27th August 2022

Helpful Report

Posted 4 years ago

“The call handler was very efficient, polite and informative. She went the extra mile by calling me back to give me an update in my second recovery vehicle (first one could only do 60 mile radius). It was useful to receive a text giving an appropriate arrival time of the recovery, and extremely useful to be sent a link to track them so you knew they weren’t far away. Absolutely brilliant service from start to finish, thank you.”

Helpful Report

Posted 4 years ago

“Leanne Warren was very helpful and efficient.The handling of my breakdown was extremely professionally dealt with . Josh delivered my car to my home with the minimum of fuss and made my difficult situation much easier to cope with .”

Helpful Report

Posted 4 years ago

“Really lovely man called Keith came to my rescue.”

Helpful Report

Posted 4 years ago

“Very good sevices”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“All customer service reps I spoke to were extremely helpful when I phoned for rescue and went out of their way to solve the situation.”

Helpful Report

Posted 4 years ago

One Call Rescue is rated 4.7 based on 4,448 reviews