One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,670 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,670 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived at the time he told me he would professional service”

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Posted 5 months ago

“Very happy with outcome, yet puzzled why i had to pay £20 fee.”

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Posted 5 months ago

“Happy with call centre staff especially Eve and today’s representative. Not happy with less than comprehensive breakdown cover despite gold status. Proposed cost of circa £350 to uplift car from driveway to garage less than 5 miles away”

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Posted 5 months ago

“Excellent communication with ‘Ben’ on the phone. He arranged everything. Waited about 1 and a half hours in total. Breakdown truck arrived, but the driver jump started the car, so transfer to home wasn’t necessary. I was just worried that if I stalled the engine, I would be back to square one again . I didn’t though, so just need a new battery now. Thank goodness, as I am disabled. Overall good service from One Call.”

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Posted 6 months ago

“Very quick response via portal then messages. Easy to track rescue vehicle which arrived within 30 minutes. Friendly technician started my car immedietely. 4 stars rather than 5 because I would also like a 'phonecontact option”

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Posted 6 months ago

“Oasis recovery driver was very helpful. Checked car before loading and recovered car to garage and me to my house.”

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Posted 6 months ago

“Responded quickly to breakdown issue”

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Posted 6 months ago

“Prompt telephone call at 11:18. Was told breakdown service would arrive at 14:17. He actually arrived early at 13:00 so it was very lucky that I had just returned from a dog walk. Car started with jump leads. Engineer polite and efficient.”

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Posted 6 months ago

“They arrived quicker than the time I was given, which was such a relief, as I had to go to work later that day.”

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Posted 6 months ago

“Had to wait 2 and a half hours for engineer to arrive.He had to ring to get the right address. Once he arrived it was brilliant service”

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Posted 7 months ago

“Pick up and delivery were very good”

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Posted 7 months ago

“Very quick response and kept us up to date on when they would arrive Earlier then expected and informed us”

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Posted 7 months ago

“Turned up, and completed the job satisfactory. His reference number is LP5.”

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Posted 7 months ago

“Very easy and quite quick to get someone on the road and they arrives alot earlier than the estimated time given.very satisfied!”

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Posted 7 months ago

“I got the brake down van in hour and half It would have been better if you can report a breakdown by phone as a 68 year old lady Trying to do it on the portal is hard when you are not computer savvy”

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Posted 7 months ago

“Gave good advice and got my car working”

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Posted 7 months ago

“Service was quick and efficient - the mechanic needed to jump start my flat battery. One star removed as he arrived over an hour later than the text message I received told me he would be there. Not a massive deal as I was waiting at home. If I was out somewhere might have been more frustrating. But of course they're very busy this time of year!”

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Posted 7 months ago

“Very rapid response. Helpful communicative fellow who called to say 10 mins away. Especially helpful when text had said an hour. So grateful.”

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Posted 7 months ago

“Thanks for your service very pleased hope you have a great Xmas”

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Posted 7 months ago

“Very professional service”

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Posted 7 months ago

One Call Rescue is rated 4.6 based on 3,670 reviews