One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,397 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,397 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“still waiting for rescue”

Helpful Report

Posted 3 years ago

“Excellent Service !!! The gentleman who came was polite. He took photos as well. Thank you so much”

Helpful Report

Posted 3 years ago

“Very helpful and polite knew where wanted car taking , delivered to garage promptly”

Helpful Report

Posted 3 years ago

“Quick and efficient. Driver stayed in touch he was pleasant and set my mind at ease Thankyou”

Helpful Report

Posted 3 years ago

“Broke down in a dangerous place . Customer service was great , did not have to wait long on the phone and they sent someone within the hour.”

Helpful Report

Posted 3 years ago

“Prompt, efficient, friendly service.”

Helpful Report

Posted 3 years ago

“No person to talk to when a break down is a stress full time all done via message. took 2 hours from 1st call to arrival of recovery vehicle 9-11pm on a very dark smart motorway. Was then billed £189 for recovery, which never happened (Iwas re-imbursed after phoning Onecall). Have decided to pay the extra and go to a dedicated breakdown company not a broker. The breakdown company Burke Brothers were however very helpful.”

Helpful Report

Posted 3 years ago

“Very quick and efficient service by both operatives.”

Helpful Report

Posted 3 years ago

“Easy to use breakdown via portal. Was able to track where they were, which helped , as I could see when he was near to me. The messaging to let me know someone was on their way was fantastic. Once with me he was very friendly, reassuring and efficient. Excellent service!”

Helpful Report

Posted 3 years ago

“Brilliant, friendly, efficient service.”

Helpful Report

Posted 3 years ago

“Good service not so sure about paying £50 to put sliders on to get the vehicle on the truck thought it would be covered by one call !!”

Helpful Report

Posted 3 years ago

“Great service today. Thanks.”

Helpful Report

Posted 3 years ago

“I was broken down partially blocking the road. I was alone at night. They came within 30min. Sadly car could not be started. But they towed it home. Thank god I did breakdown service this year. Only renewed this month too. Thankyou to the guys for their support.”

Helpful Report

Posted 3 years ago

“Took a little time before having to rush off to a police call that came in as he was on his way t to me to make sure my car was started before dashing off.”

Helpful Report

Posted 3 years ago

“Really quick response, guy was very friendly and helpful. The tracking app was really useful as I only broke down about 10 mins away from home so I went to my house and could track the guy and leave when he was 10 mins away.”

Helpful Report

Posted 3 years ago

“Very helpful, friendly and efficient from start to finish.”

Helpful Report

Posted 3 years ago

“Speedy recovery by helpful and friendly recovery driver and all organised online.”

Helpful Report

Posted 3 years ago

“My request for assistance was handled quickly and efficiently. The operator who took my call was both friendly and polite.”

Helpful Report

Posted 3 years ago

“Helpful phone call asking all details but also if I would like an friends of family called Truck arrived on time, I’d already found out garages to make things simple and the driver was very grateful for the help offered and was lovely to talk to”

Helpful Report

Posted 3 years ago

“I received a quick and effective recovery- car at a garage and myself home within 2 hours of breaking down.”

Helpful Report

Posted 3 years ago

One Call Rescue is rated 4.7 based on 4,397 reviews