One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,548 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,548 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

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“JA9 was efficient and answered all my queries quickly and comprehensively. I received assistance in under one hour.”

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Posted 6 years ago

“I contacted One Call Rescue today for the first time and could not have been more happy with the response I received. My call was answered by JV2 who reassured me that under the basic level of cover I have he would be able to arrange for my car to be towed to my home for a reasonable charge. Fortunately once cold my engine started and I was able to drive. A good experience and a vindication of my decision to select One Call Insurance at my last renewal.”

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Posted 6 years ago

“Very efficient service and good customer service provided by JA9.”

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Posted 6 years ago

“Amazing service swift recovery and good information would recommend to friends and family”

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Posted 6 years ago

“Very nice pleasant man Sorted car out straight away”

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Posted 6 years ago

“many thanks to ja9 superb job / very efficient / easy to understand just what you need when in trouble with your car would highly recommend”

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Posted 6 years ago

“Ja9 was extremely helpful and he got me rescued as quickly as possible”

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Posted 6 years ago

“Very friendly extremely helpful I got a very good service very happy”

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Posted 6 years ago

“Very pleased with the service i received today was kept up to date with text and a call to say that he was running late and this was down to sheer volume of traffic due to road work but a very pleasant driver.”

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Posted 6 years ago

“SW6 Stuart, fast efficient breakdown help.”

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Posted 6 years ago

“A simple problem - had left my lights on after a foggy daytime drive and run down the battery! Expected to be waiting an hour, but rescue came along after 20 minutes - polite, friendly and got me on my way.”

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Posted 6 years ago

“From my phone call to getting back on the road the service from One Call was excellent. Many thanks!”

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Posted 6 years ago

“First class service!”

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Posted 6 years ago

“Technician arrived 35 minutes after.my call. First class service. The”

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Posted 6 years ago

“Very pleased with the prompt and helpful service that GN3 provided when I called One Call. I was then sent a text within 5 minutes with an estimated time that the breakdown service would arrive, which was also very reassuring. The mechanic turned up earlier than expected and recharged my battery very efficiently. Really appreciated his calm and friendly manner. Thank you.”

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Posted 6 years ago

“GN3 was very helpful and polite. She called me back with relevant updates”

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Posted 6 years ago

“Call handler was very helpful and polite. However I did have a 2.30 min wait for the recovery truck. Would have like faster recovery time.”

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Posted 6 years ago

“GN3 was very polite and helpful and the service we received was excellent and very prompt. The engineer was also very good too and we didn’t have to wait very long either .”

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Posted 6 years ago

“GN3 was very helpful. Breakdown operative came well within the estimated time. Thank you.”

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Posted 6 years ago

“Staff were helpful and reassuring. My breakdown recovery was sorted as soon as they could and the driver was lovely.”

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Posted 6 years ago

One Call Rescue is rated 4.6 based on 3,548 reviews