One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,402 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One call were very professional and my time at the side of the road was made easier by being able to track the breakdown truck so thank you regards Michael adamson”

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Posted 3 years ago

“We are very pleeased with your help thank you”

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Posted 3 years ago

“Prompt and helpful contact maintained by breakdown driver.”

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Posted 3 years ago

“The one call rescue service was efficient and attended to me promptly.”

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Posted 3 years ago

“Very quick service. The website worked well. And we were picked up earlier than expected, which is always a bonus.”

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Posted 3 years ago

“After a little bit anxious about my car battery being completely flat and my friend not being able to keep it charged while I was abroad, I was reassured by Leanne at customer services that someone would come out. Mark the call out mechanic recovery was with me within the hour as it said he would be and, got his charger on my battery and, hey presto she fired up. Really friendly chap and gave me good advice as to how keep it charging for a while. Even though I had to pay £20 for the mechanic call out, it was definitely worth it as I didn't have the home recovery option. I took my car for a long drive and now she's purring soundly again. Thanks Mark and One Call Rescue for such efficiency and promptness!”

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Posted 3 years ago

“Good service came out on time and got me going”

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Posted 3 years ago

“Speedy efficient service.”

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Posted 3 years ago

“Took just over an hour to get to me and recovered car back home for me. Driver friendly and efficient. Very happy 😊”

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Posted 3 years ago

“Customer service was great, it was so nice to be able to speak to someone. So helpful too, unfortunately there was delay with the recovery guy getting to me so had to call and chase up, but didn't wait too long on the phone to get through. Recovery turned up after calling me to let me know how long he was going to be. Very helpful and off my car went for repair. Overall excellent service, thank you”

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Posted 3 years ago

“extremely happy, because it is easy to get in touch with a living breathing person. Service is swift and resolves issue, ie approach is solution focused. What was also nice, was that Chris arrived, and actually managed to jumpstart my car, so I could drive it to the chosen garage. Chris was also so kind as to escort me on the way in case I encountered any problems. Ever so grateful.”

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Posted 3 years ago

“Was with me within 10 minutes of calling. Had them out twice now and both times staff have been friendly and helpful and given advice. Would definitely use again and highly recommend”

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Posted 3 years ago

“A very helpful guy.”

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Posted 3 years ago

“Apart from a 2 hrs + wait for the recovery truck, all went well.”

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Posted 3 years ago

“Very helpful prefered speaking to a human being than using app Stress free”

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Posted 3 years ago

“These guys knew i was in trouble. They had no one avaible to get me home that far. 20 minutes later they found a superb recovery driver to send to my aid! Quite obviously these guys put it in for me. I'm extremely grateful. Thank you all involed.”

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Posted 3 years ago

“Lovely man, very had a great conversation with him very helpful, taking this all the way home”

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Posted 3 years ago

“Very good service from start to finish. The tracking app was particularly useful so that I could track the progress of the breakdown truck to my position. The service from the breakdown guy (sorry didnt note his name) was professional and trouble free. I was fortunate to have a smart phone and reasonable 4G signal as the text from the call centre sent me to the OneCall website to enter details. Not sure what happens if you don't have that facility. The operator appeared to assume that I did and didn't offer an alternative; not a problem on this occasion though.”

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Posted 3 years ago

“Christopher arrived promptly as arranged by the lady who took my call. He also rang me up and arrived at rhe time he specified. He was polite and professional and diagnosed what is wrong with my car. It will neet a starter motor and the battery was flat.”

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Posted 3 years ago

“Excellent service all the way from beginning to end”

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Posted 3 years ago

One Call Rescue is rated 4.7 based on 4,402 reviews