One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,394 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Using breakdown service, near immediate call having logged the breakdown with polite helpful reassuring support, well done.”

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Posted 3 years ago

“The call was handled very quickly,effectively and staff really polite. We were told 45mins to an hour, but it was a lot less, and Chris, the recovery driver was a really nice guy. The whole experience was 100% positive and one of the best call out recovery services I have dealt with in 30+ years of driving. A big thank you to all the staff”

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Posted 3 years ago

“Really helpful driver, caring of my elderly mother. A possible diagnosis of the problem was suggested, actually not quite right but it was helpful. Pleased I had the service to call on.”

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Posted 3 years ago

“Very quick service Exactly what I needed as lone women Friendly”

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Posted 3 years ago

“Could not ask for better service, car broke down and collected with 40 minutes and delivered to the nearest dealership.”

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Posted 3 years ago

“Good prompt”

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Posted 3 years ago

“Breakdown Driver stayed with me until I was confident my car was Okay. Colin.”

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Posted 3 years ago

“Very happy with service. The recovery man was the best should be more like him . 5 star rating”

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Posted 3 years ago

“Fast and helpful staff”

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Posted 3 years ago

“Great service, helpful and prompt.”

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Posted 3 years ago

“Very clear and helpful assistance.”

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Posted 3 years ago

“Very good service and I am very impressed.”

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Posted 3 years ago

“I was very happy with the way the person was over the phone and how quickly the help arrived and also how quickly the it was told what the problem was. I was not Happy when I was told i had to pay £90 for them to take the car to the garage as I have gold cover with yous. But everything else was good”

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Posted 3 years ago

“Excellent communication, kept me up to date with arrival time. Full marks to Trevor who arrived and put my mind at ease finding the problem quickly ang getting me back on the road again. Trevor was friendly and pleasant, explaining the problem to me. Excellent service from my telephone call re: breakdown to engineer arriving. Well ✔️ 👍”

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Posted 3 years ago

“Online breakdown report was really good and easy to use . However the wait time was ridiculous . reported around 10:30am and was told 1:24pm estimate recovery and someone would be in touch . 2;10 I eventually got a call from a lovely chap who said I’ll be there in 45 mins and get you home . Arrived exactly on the time he said he would. Loaded me up and drove me all the way back to leicester . Our recovery guy was fantastic , just the waiting times was not. Total of 4.5 hour wait .”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Doing online support was quick and easy MKR breakdown were there within 30 mins and Michael was spectacular. Helping me with my battery issue and guiding me through Halfords website to order and replace a new one his help and friendly nature was a bonus as I was stressed out having a breakdown in my car”

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Posted 3 years ago

“still waiting for rescue”

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Posted 3 years ago

“Excellent Service !!! The gentleman who came was polite. He took photos as well. Thank you so much”

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Posted 3 years ago

“Very helpful and polite knew where wanted car taking , delivered to garage promptly”

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Posted 3 years ago

One Call Rescue is rated 4.7 based on 4,394 reviews