One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 4,047 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little bit later than I was told on the tracking ETA but a very nice recovery guy who made it look so easy”

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Posted 10 months ago

“Came as soon as they could. Really friendly and helpful. Problem resolved on the spot quickly”

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Posted 10 months ago

“Very happy service. Driver was amazing”

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Posted 10 months ago

“Thank you for your assistance. It was a relief when you took over”

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Posted 10 months ago

“Well the recovery guy was very quick and had my van at the mechanic in Penzance in no time Just fantastic tbh”

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Posted 10 months ago

“Turned up on time. Very polite and so reassuring. Diagnosed the problem instantly and told me what to do. Can’t fault him.”

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Posted 10 months ago

“Excellent service, ftom booking on line, good communication throughout and kept up to date. Call out engineer was very informative and friendly too.”

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Posted 10 months ago

“Fantastic service. About half an hour after my call, the mechanic arrived. A really nice man who freed the brake drum quickly and advised me what to do . Exemplary.”

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Posted 10 months ago

“I was very surprised how quickly they responded and the man was very polite and helpful, thankyou to everyone who helped me”

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Posted 10 months ago

“Assistance arrived within a couple of hours and was very friendly and efficient although not a mechanic. Back on the road within half an hour of arrival”

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Posted 10 months ago

“The lady on the phone was very patient especially as I was in poor signal The breakdown arrival was very swift. They sorted my issue quickly and got me back ok the road with reassurance Very impressed and incredibly grateful”

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Posted 10 months ago

“Great customer service and a rapid response within 45 minutes. The call handler (Genevieve) and mechanic (Joshua) from Westbourne Motors were both brilliant.”

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Posted 10 months ago

“Very helpful and couldn’t be more clearer on what he was doing and what he thought was the issue .”

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Posted 10 months ago

“Quick service. The car tow company was polite and very helpful. Thank you.”

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Posted 10 months ago

“Quick recovery and very jolly mechanic! Only reason why it wasn’t a 5: couldn’t manage through portal due to ‘error’ and phone automated call was to long full of terms and conditions.”

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Posted 10 months ago

“Extremely good service we had not got a one call portal as didn't have a smartphone but call was dealt with and recovery of broken down car was fast and efficient well done.”

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Posted 10 months ago

“It took more than an hour to come and help for change of type 🙃”

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Posted 10 months ago

“Great service Fast and efficient.”

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Posted 10 months ago

“The guy that came out to me was a superstar. Rang me at intervals to keep up dated on how far away he was. Was empathetic and kind throughout. Even brought me a coffee as he said I sounded cold on the phone ( this was in November). Took me right to my front door even though I insisted it would be easier for him to turn around if he didn't turn in to my cul-de-sac. Went above an beyond! Care and attention throughout. Lovely to chat to. Great service.”

One Call Rescue 5 star review on 23rd November 2025

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Posted 10 months ago

“I broke down about 12.10 Managed to report it to One Call by12.50 got a message 13.17, Call back from contractor at 13.32 who arrived at 14.20. (within 5 mins of when he said he would) We were loaded up and on our way by 14.50 arrived home 16.00 and were unloaded by 16.30 Very happy with the service. Thank you very much much”

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Posted 10 months ago

One Call Rescue is rated 4.7 based on 4,047 reviews