One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 4,040 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,040 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt. Efficient. No nonsence. Made my stressful day so much easier. Dialogue from start to finish was just so easy.”

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Posted 10 months ago

“Turned up early, had my car started in minutes. Generally knowledgeable, helpful and polite. I was well satisfied”

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Posted 10 months ago

“Excellent service exactly .. what we needed to resolve are predicament I particularly like the way you could track the vehicle so you could see when it was arriving”

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Posted 10 months ago

“Great service thanks”

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Posted 10 months ago

“The rescue arrived in literally 15 mins! Got us going in about 30. Very happy”

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Posted 10 months ago

“My hasn’t car hasn’t been fixed, no attempt to try and fix it, just checked the battery and told me to get in touch with the company that sold the car to me”

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Posted 10 months ago

“When I was able to log the breakdown on the portal The service was good and car was recovered as promised with 75 minutes. However she trying to log onto the portal at night it proved impossible. I am tech savvy but had log one securely stored on my computer but obviously in the car I only had my phone. A more direct booking over the phone would have been helpful. Also at 10.30 pm I would not have been able to arrange a garage to take my car. Fortunately I limped home and sorted in the morning. Gave it three stars because it worked this morning but last night would have given it no stars!”

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Posted 10 months ago

“LP5 was very nice told me what he was doing temporarily fixed the problem so I could get home”

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Posted 10 months ago

“Arrived before time and did a very good job for me.”

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Posted 10 months ago

“Came on time and very friendly”

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Posted 10 months ago

“Didn't make anything a problem and arrived as appointed”

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Posted 10 months ago

“Punctual and polite. It would be good if people could pre-book the day it needs collecting. LP5”

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Posted 10 months ago

“Exellent response time as arrived earlier than estimated. Great service from the recovery man who ensured that me and my veichle got to my garage safely. Thankyou One Call Rescue”

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Posted 10 months ago

“Quick response answered my questions”

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Posted 10 months ago

“My hime start breakdown was solved quickly and efficiently. The driver identified the issue and had the correct tools to get me going again. It was a simple flat battery but I was able to get the car up and running and have it replaced.”

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Posted 10 months ago

“Only just called they have given me a time that they will be at my address hopefully they can solve this problem, the service up till now has been great”

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Posted 10 months ago

“Once I initially got through response was quick and simple. The initial subcontractor they were going to use was going to take four hours so I rang they cancelled that job and I had somebody with me within 30 minutes.”

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Posted 10 months ago

“Well initially I wasn't happy ! Found it frustrating to have to report a breakdown on the portal rather than speak to an agent. That said, despite the frustrations of the process, GN3 was patient and respectful. She tried to advise and offer objective self help”

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Posted 10 months ago

“Excellent 5* I have never had to wait more than an hour. Highly recommended”

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Posted 10 months ago

“For username LP5 Arrived sooner than expected which was well appreciated. Everything went smoothly. Soon arrived at designated garage. Friendly and polite. Very pleased.”

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Posted 10 months ago

One Call Rescue is rated 4.7 based on 4,040 reviews