One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,158 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Calm, helpful operator”

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Posted 11 months ago

“They were very helpful and quick to respond to my call with my car the guy who came out to sort my car was very helpful in sorting the issue”

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Posted 11 months ago

“Not a very long wait and kept informed. Pleasant people.”

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Posted 11 months ago

“TF3 was very helpful and sorted the problem quickly for me”

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Posted 11 months ago

“it took forever to process my payment, and still hasn't done it.”

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Posted 11 months ago

“Great efficient service, recovery turned up after service engineer reviewed the problem and took my vehicle to the garage of my choice to get fixed.”

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Posted 11 months ago

“Mechanic arrived on time. Was very helpful and got my van going again so I could get to the garage. Very efficient.”

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Posted 11 months ago

“He came very quickly and told me what was needed . My battery was totally kaput and so I knew what to tell mechanics.”

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Posted 11 months ago

“The recovery van arrived after about one hour and 15 mins and was friendly & efficient. Thank you.”

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Posted 11 months ago

“LC1 was really helpful, the score of 4 stars does not reflect on service. It was the first time I had used this service and guess the reporting system had changed, as I had to register to login in, I only had a contact telephonenumber. All a bit much when you've broken down just before a motorway roundabout, but we got there.”

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Posted 11 months ago

“Was impressed with the prompt action taken. Breakdown was with me in under an hour . They replaced my battery for me and was back on the road in 2 hours”

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Posted 11 months ago

“After calling the breakdown hotline, I explained the situation that I had a automatic car and was stuck in park. When the recovery arrived (Speedy recovery from Frome Somerset) they were speedy and arrived 40 minutes later. The Mechanic really wanted to get the car up and running again rather than putting it on the back of the flatbed truck. He was so clever with his diagnosis and fault finding and went through a process of elimination to get the car going again. Very clever man and very nice. He is a credit to his company and the speedy breakdown service provided. Outstanding professional.”

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Posted 11 months ago

“Very easy to arrange. Recovery truck was with me in no time and I could track where he was. Very polite and helpful. Thank you so much.”

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Posted 11 months ago

“First time using the rescue it was a bit complicated getting the booking for my rescue but when that was sorted it was about 50 minutes to wait and all was ok . By the way I am renewing my breakdown with you .”

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Posted 11 months ago

“Brilliant service, a recovery truck was with me within 1/2 . I was in a dangerous position on a busy road so relived for the speedy response From calling the number , talking me through it, going on the app was all very simple and efficient”

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Posted 11 months ago

“Brilliant service Dan was very helpful and solved the issue quickly very friendly and courteous”

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Posted 11 months ago

“I was happy with the support from One Call break down service worker TF3, from making the call to the quick response and break down arrival. The service was professional, friendly, and met my needs Thank you One Call”

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Posted 11 months ago

“Once a minor problem with the vehicle paperwork had been overcome by helpful call staff the on ground response was quick and efficient”

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Posted 11 months ago

“Really professional and very polite, they kept me up to date on arrival time.”

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Posted 11 months ago

“The man sent to us from Unity Rescue was very rude to my partner from the word go. We had a flat battery but also had keyfob issues getting into the car. The man told us we were wasting his time as he should only be with us for 20 mins and it took alot longer. He also kept saying that my partner looked blank and did not understand what was being told to him. The man was very patronising in his tone. I hope that if we have to use One Call Rescue in the future that we never have this man again. Very angry and disappointed with this mans attitude.”

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Posted 11 months ago

One Call Rescue is rated 4.7 based on 4,158 reviews