One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,158 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,158 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to call recovery today, Hinton Rescue, was extremely pleased by the speed of arrival, unfortunately couldn’t be repaired so my car was taken to my garage, I had already called ahead so they knew to expect it.”

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Posted 11 months ago

“One calls response was excellent today, prompt and direct, well done. Woodlands Rescue was absolutely brilliant today. Andy was a complete professional from start to finish. He couldn't do enough to help me out of a bad situation today. The best service I've received in a long time. Well done all, you all saved me today”

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Posted 11 months ago

“Thank you, your driver/mechanic arrived earlier than expected. He diagnosed the problem, made a temporary repair then followed the car until I arrived at our chosen garage. Very pleased with the service 👍”

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Posted 11 months ago

“Unfortunately had to use the breakdown service a few times due to different issues with our car the only consultant is the quality of service from the breakdown service absolutely first class and the operative so helpful and friendly”

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Posted 11 months ago

“Came very quickly and tried to get the car going but had to go to garage. Tony was very good very curtiuse.Thank you”

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Posted 11 months ago

“The person I spoke to on the phone was, very polite, helpful , considerate and explained thinks clearly. Break down was recovery was swift arriving 35 mins earlier than I was expecting.”

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Posted 11 months ago

“So easy to report a breakdown and within 20 mins I had someone outside my hotel. Highly recommend.”

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Posted 11 months ago

“Very fast service. The breakdown driver was friendly and very cheerful”

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Posted 11 months ago

“Easy to get help online. Only problem I had was my debit card details are on my phone so couldn't use them. Was able to text friend and she paid. I think PayPal would be good idea. Guys were great who came to the car. Fixed battery and advised me to get new one asap. I went straight to Halfords and got one. Many thanks. Edna van der Meer”

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Posted 11 months ago

“Efficient service”

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Posted 11 months ago

“He quickly friendly very good took me to my home address no problems”

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Posted 11 months ago

“Able assist came quickly about an hr. They rang and the man was very helpful. He was brilliant. My problem is calling One Call 3 times. The first and second call the guy couldn’t wait to finish the call. Was happy for me to be left stranded. It takes approximately 1 min and 9 secs after listening to the lady finish her promotional speech for an advisor to take your call. The third time the guy was helpful and I did mention he actually helped me more than the 2 previous phone calls.”

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Posted 11 months ago

“TF3. Efficient and effective service.”

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Posted 11 months ago

“I’m happy because they responded very quickly and came quickly to recover my car thank you”

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Posted 11 months ago

“Fabulous service from the roadside technician. Really helpful and efficient. Got me back on the road quickly.”

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Posted 11 months ago

“One Call Rescue service was fantastic was so happy with the communication and the excellent service Provided”

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Posted 11 months ago

“Reviewer “From making the call to find out if the problem with my car was covered (as I wasn’t sure) the help to respond, response and the arrival of the recovery guy was second to none. I was treated very professionally and felt valued as a customer by those that helped me. thank you One call team. I have previously recommended your company and will continue to do so. Keep up the good work 😀”

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Posted 11 months ago

“I used the portal to organise the rescue, I tried using the 084 number but none of our mobiles would allow us to use that number,a free one might be more helpful. Tf6 arranged a break down company in Nottingham to come out too us . They arrived well into the estimated time frame,two very polite friendly guys arrived and got the the car restarted and we then drove back to Sheffield. They thought it was either the starter motor or the battery. Straight to our local garage, it turned out to be the battery,new one fitted. Thanks for helping get us back home, without a lot of fuss .”

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Posted 1 year ago

“Very satisfied with the service provided.”

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Posted 1 year ago

“Helpful person on the phone ,talked us through what to report on- line ,which was easy for us pensioner s ! Got tx say rescue agent be with u in an hour,arrived 40 mins ..lvly Darryl sorted problem n stayed while we drove away.”

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Posted 1 year ago

One Call Rescue is rated 4.7 based on 4,158 reviews