One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,372 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,372 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered fairly quickly.Took details and gave instructions clearly.”

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Posted 1 month ago

“Really happy with the way our breakdown was handled. Prompt and efficient service!”

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Posted 1 month ago

“Quick and effective service would recommend to anyone..”

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Posted 1 month ago

“Recovery service was very good , speedy and kept myself updated throughout the process . The driver was polite and professional . As I had breakdown cover I was disappointed that I had to pay an extra £70 though when using the service”

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Posted 1 month ago

“Fast and effective Excellent service The employer was very professional and helpful”

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Posted 1 month ago

“Didn't have to wait to long lovely man who picked up my car and returned it to my home.”

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Posted 1 month ago

“Fast and efficient. Great staff ¹”

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Posted 1 month ago

“BREAK DOWN WAS FAST .THE SERVICE WAS GREAT THK YOU”

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Posted 1 month ago

“Even though I have been with One Call Rescue for a number of years this was the first occasion I have had to use the service. The telephone contact was extremely helpful and sent me a link to complete via the portal. Easy to use. BA3 arrived before time given and quickly identified my battery as the problem. Advised replacement. Booked in with local garage for replacement tomorrow.”

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Posted 1 month ago

“The speed at which it was resolved and someone came out as well as was of submitting. The person who came out was very professional and efficient”

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Posted 1 month ago

“Rescue team were amazing. Arrived quickly and arranged for a new tyre to be fitted.”

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Posted 1 month ago

“Spoke with a very professional friendly guy who from memory I think is JM5 Very helpful and keen to give us essential information”

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Posted 1 month ago

“BA3 very quick and helpful, straightforward change to put the spare tyre on so i can get the car to the garage (due to a flat)”

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Posted 1 month ago

“Quick response to my breakdown by John beech who found the problem and diagnosed my issues and got me started so I could get to my garage to have the repair that I needed done”

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Posted 1 month ago

“Car broken down, went on customer portal, easy questions to answer, pick was arranged and to transferred car to garage at reasonable cost all this done within 2 hrs of reporting breakdown 1st class service”

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Posted 1 month ago

“So helpful due to the situation of the car. Couldn't fault the help i had and when i could book recovery i only waited a much shorter time than expected. Recovery company and chap was lovely and very helpful Very happy indeed”

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Posted 1 month ago

“Tf3 Amazed at the prompt service,explanation about battery and replacing battery this was achieved is less than 1 hour of requesting breakdown very impressed.”

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Posted 1 month ago

“The recovery arrived much earlier than estimated. Really lovely guy, got my car started waited with me. Test and tried a couple of times before he left. Luckily it was my first time using this service, and 5 stars is waranted 👌”

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Posted 1 month ago

“The engineer was very quick, kept me updated and was very polite and friendly.”

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Posted 1 month ago

“I would like to share my feedback regarding the recent recovery service. The job was assigned to Buckdale Ltd for my car recovery. My car was in a position where it was blocking other vehicles, so it was quite urgent. I contacted Buckdale Ltd, and they responded very positively and promptly dispatched a recovery vehicle. The quick response and professional support helped resolve the situation efficiently. This is my first time using the One Call Rescue service, and I must say I am very impressed with the level of service provided. Thank you for your support.”

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Posted 1 month ago

One Call Rescue is rated 4.6 based on 3,372 reviews