One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,761 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So quick, so easy - One Call made a success out of a disaster! I used the app (customer portal), explained the problem (clutch failure), location (on the way to a holiday destination) and within a few minutes I received a call telling me someone was on their way to help. That someone navigated Friday afternoon city traffic and got me home with no fuss. Absolutely brilliant. Thanks to all involved”

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Posted 2 months ago

“Arrived earlier than expected. Excellent service, knowledgeable and friendly, very professional”

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Posted 2 months ago

“Very efficient from start to finish. Thankyou for your help.”

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Posted 2 months ago

“Very helpful from start to finish. The advisor on the phone was pleasant and very helpful. I kept getting updates on txt to tell me how long they would be. On arrival the service man Chris was very helpful and explained everything to me and fixed the problem, from start to finish everything was great service.”

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Posted 2 months ago

“I found the customer service to be excellent and very helpful with our situation and we were recovered and returned home quickly. The price was more than I expected but to get us home quickly it was a price worth paying.”

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Posted 2 months ago

“Thank you so much. We were so cold and soaking wet. Your guy was lovely and asked if I wanted to sit in the van and put the heater on for me. Im sorry but I cant remember his name. Excellent service”

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Posted 2 months ago

“Very helpful. Made me comfortable and safe Thank you”

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Posted 2 months ago

“Very good customer service ,the breakdown man sorted the problem with my car in no time ...so I was able to drive home”

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Posted 2 months ago

“Very prompt and effective service, and useful advice too - thanks!”

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Posted 2 months ago

“Broke down today, One call response was really good, received a phone call from an advisor, then received a call from the breakdown guy Waited about 90 minutes, really friendly and helpful, dropped my car off at my chosen garage.”

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Posted 2 months ago

“Attended at time stated. Very polite, friendly young man who was patient, professional and got the job done without fuss. Thank you”

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Posted 2 months ago

“Because of my age 76 I found my call handler Ba3 was very patient and sorted out my problem very professionally that I felt safe. I was also impressed with the recovery company that my handler sent to pick up my car, they should be used frequently. All in all One call and staff triumphed again. Very satisfied customer.”

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Posted 2 months ago

“Rescued my car from a difficult pickup and were very professional. Also attended very quickly. Great service.”

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Posted 2 months ago

“My rescuer attended in a timely fashion, diagnosed the problem and then followed me to the garage for repair as I was nervous about my car getting me there!”

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Posted 2 months ago

“Broke down at home, made a call and used the customer portal which was easy to use. Customer service was prompt, polite and gave clear instructions.”

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Posted 2 months ago

“Very pleased with the help I received yesterday 8/06 regarding having to call rescue for a blow out. The guy was very helpful and because there was a issue with 1 of the nuts on my wheel to took me to a local garage so they could fix the issue 10 out 10 fir customer service and friendly helpful personality”

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Posted 2 months ago

“I had to book over the phone as the app as I wasn’t able to use the app. From there on the experience was seamless. Can not fault the professional service thanks to the breakdown driver. Safe hands!”

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Posted 2 months ago

“Quick and easy to report on line. Driver arrived quickly. Extremely helpful. Would definitely recommend.”

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Posted 2 months ago

“Came out within 30 mins of call Helpful and friendly recovery driver Got me to garage no problems”

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Posted 2 months ago

“Excellent customer service from first breakdown phone call. To keeping me informed and recovery.”

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Posted 2 months ago

One Call Rescue is rated 4.6 based on 3,761 reviews