One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,733 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,733 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, and on time. I would recomend them without hesitation.”

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Posted 4 days ago

“First time I have needed breakdown assistance in over 10 years. The mechanic was polite, knew his stuff, and quickly had the car back on the road. Many thanks, Peter. Ref LC1”

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Posted 4 days ago

“They were great ! Helped us out swiftly and Ina stress free way again when we found a nail in a tire which left us with a flat on holiday”

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Posted 4 days ago

“As always when dealing with OneCall, the initial service and handling was dealt with efficiently, courteously and well. The recovery was also handled and carried out very smoothly and efficiently by the gentleman who came and assisted me, he was very polite, efficient and friendly. The only slight criticism I would have, would be in the initial communications from OneCall when dispatching and organising the actual recovery and giving me an estimated time of recovery. As initially I was given one company and an eta, then a short time later I was allocated another company and another eta and subsequently this second eta came and went, but as mentioned above the recovery gentleman was exceptional, efficient and courteous. Ultimately I only waited 2hrs 45 mins for my recovery and the weather was lovely, but as this is a review I feel compelled to mention everything.”

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Posted 4 days ago

“Recovery driver James from anglia was extremely helpful, sorted the problem really quickly. He also gave me some very good tips. James went out of his way to follow me home to make sure I got home safely. Wish there were more people like him around.”

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Posted 4 days ago

“Call was answered promptly and told that I would receive an email and text immediately giving me further instructions for me to complete full details of the breakdown and what my preferred solution would be. Details were given and returned. I then received a further message within minutes giving me the name of the recovery company and an ETA of 1.5 hours. I was subsequently contacted by the recovery driver just before the 1.5 hours that he would be another half-an-hour. I was able to track the recovery vehicle, which was reassuring. The wheel was replaced and I was able to get home, which was a relief. Although the whole scenario took longer than I would have hoped for, I was content in the knowledge that I was kept updated during the whole process.”

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Posted 4 days ago

“Had to transfer vehicle to garage as clutch problem. Got car working then followed me to garage and made sure got home. Gentleman was very helpful and friendly.”

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Posted 5 days ago

“The service was straight forward and a blessing as my brother i had just left was waiting for an ambulance , but i had not realised the waiting time was going to be longer than i thought .I was greatfull to BA3 for his corespondenc and straight forward alertness”

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Posted 5 days ago

“Excellent service provided. The breakdown driver was very professional and kind in what was a difficult situation”

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Posted 6 days ago

“Dealt with car collection swiftly and with no fuss.”

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Posted 6 days ago

“The breakdown people you sent were perfect for the job and soon had the car up and running”

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Posted 6 days ago

“Very quick to respond and arrive..Good service”

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Posted 6 days ago

“Brilliant breakdown service came out within 1 hour very friendly and helpful i would definitely recommend One Call Rescue to all my family and friends”

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Posted 6 days ago

“Fast, friendly service. Thank you”

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Posted 6 days ago

“I would like to say a huge thank you Garef ( Not sure if I got the name right, as I was very stressed) From the moment he arrived, he was very friendly, reassuring, and highly professional. I was very stressed , but he quickly put me at ease with his calm and positive attitude. He was very patient, he took my car to the first garage, the garage are unable to fix my car, he took it again to another garage, Nothing seemed too much trouble for him. I am extremely grateful for the help and support he provided. He turned what could have been a very difficult day into a much more manageable one. Thank you so very much for your kindness, I really appreciate, and I hope you enjoy your days off 😊 .”

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Posted 6 days ago

“Friendly and fast service”

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Posted 6 days ago

“Very good service all round. The man we spoke to on the phone was really helpful and got us the help we needed as I couldn’t get the support using the app. The breakdown lorry was nearly an hour earlier than we expected which was an added bonus.”

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Posted 1 week ago

“I have had another good experience from one call rescue. Can't complain at all.”

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Posted 1 week ago

“An excellent easy to access service. The mechanic arrived earlier than specified and was very thorough and helpful. Problem solved in short space of time. Very happy customer 😊 thank you”

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Posted 1 week ago

“I am very happy with the service I received from your agents today (10-08-2026. They were very helpful as I am not very good on the Internet, and the agent i spoke to was very understanding and extremely helpful and happy to help me. I give your company 5 stars 🌟. Thank you. Caroline Quick.”

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Posted 1 week ago

One Call Rescue is rated 4.6 based on 3,733 reviews