One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,206 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

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“BP2 was very efficient.”

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Posted 1 year ago

“I was very distressed when I called but the person on the end of the phone showed me kindness which help to alm me down and sorted thi gs very quickly forme which I thank you for”

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Posted 1 year ago

“Excellent service, got break down man to me within the hour, got me sorted and on my way, just a little time consuming when going through options as not that tech savvy, callers very helpful.”

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Posted 1 year ago

“Very good prompt service,kept informed of what was happening”

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Posted 1 year ago

“Excellent service I was stranded pretty remotely and nothing was a bother got home safely”

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Posted 1 year ago

“Quick response time, very friendly and knowledgeable recovery technician, great service 👍”

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Posted 1 year ago

“Brilliant service! My car was recovered so quickly and I was updated throughout the process.”

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Posted 1 year ago

“They gave me an estimated time, and was as near as . The agent was excellent very friendly and got me back on the road quite quickly”

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Posted 1 year ago

“Very pleasant and friendly technician who did a very thorough and efficient job . He (TF3 - Sam) gave helpful and reassuring advice for the ongoing journey and all in all it was a very positive experience.”

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Posted 1 year ago

“Arrived in 15 min. Great service.”

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Posted 1 year ago

“Arrived in 20 minutes, very polite and professional. Thank you”

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Posted 2 years ago

“It was fast , easy & professional, well done .”

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Posted 2 years ago

“Easy to reach and wasn't waiting long to be recovered.”

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Posted 2 years ago

“Breakdown guy arrived in just 20 minutes! Sorted my problem and we were on our way, Great service thanks”

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Posted 2 years ago

“Quick, very efficient service. Mechanic, was polite & courteous. Many thanks”

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Posted 2 years ago

“Waited over alloted time and turns out no recovery vehicles in the area and would have to wait an additional 2 hours, rescue folk were very polite on phone and situation out of their control due to several breakdowns in the area. However as a 63 year old on her own, dark and very cold not ideal. Ended up having to phone a relative to come get me and left car. Also had to pay £20 for the privilege of not getting a service.”

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Posted 2 years ago

“They came before 9pm.”

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Posted 2 years ago

“I struggle to think how the service provided could be any better. The driver arrived before the stated arrival time and kept me updated on his journey to me. My problem was diagnosed immediately and my car was restarted. The driver then noticed my engine fault light was on and plugged in his diagnostic computer to tell me about another issue with my car. Excellent service.”

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Posted 2 years ago

“Ok rescue company was brilliant arrived earlier than time given my mid rating is due to being held to ransom to pay excess there and then otherwise I wouldn't be rescued I didn't have any bank cards on me and would of gladly paid once at my home address surely the main priority was to get me off the motorway obviously your fee was more important than my safety”

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Posted 2 years ago

“Once I rang the service was efficient and I was informed how long it would take for a breakdown van to come to me. I was able to track the time given and how far he was away. The breakdown service arrived quicker than expected. The service and advice was good.”

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Posted 2 years ago

One Call Rescue is rated 4.7 based on 4,206 reviews