One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,210 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,210 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came before 9pm.”

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Posted 2 years ago

“I struggle to think how the service provided could be any better. The driver arrived before the stated arrival time and kept me updated on his journey to me. My problem was diagnosed immediately and my car was restarted. The driver then noticed my engine fault light was on and plugged in his diagnostic computer to tell me about another issue with my car. Excellent service.”

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Posted 2 years ago

“Ok rescue company was brilliant arrived earlier than time given my mid rating is due to being held to ransom to pay excess there and then otherwise I wouldn't be rescued I didn't have any bank cards on me and would of gladly paid once at my home address surely the main priority was to get me off the motorway obviously your fee was more important than my safety”

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Posted 2 years ago

“Once I rang the service was efficient and I was informed how long it would take for a breakdown van to come to me. I was able to track the time given and how far he was away. The breakdown service arrived quicker than expected. The service and advice was good.”

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Posted 2 years ago

“The rescue truck arrived half an hour earlier than estimated. The driver loaded the car very quickly while I sat having a cuppa. Drove my car to my garage, and then was kind enough to drop me back at my home. BM5 What kind and courteous throughout.”

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Posted 2 years ago

“Waited 5 hours, lost a days work to be told a car with my high mileage is prone to problems, jump started in 2 mins and told see a auto electrician, nothing else can be done, so I’m now sitting with car that won’t start again, back to square one.”

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Posted 2 years ago

“Very friendly, hour quicker than expected and got me started!”

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Posted 2 years ago

“BP2 was very polite and vey efficient, he explained what he would be doing during the breakdown procedure, many thanks I got home fine - thankyou again Elizabeth Baker”

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Posted 2 years ago

“Very pleased with my recovery”

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Posted 2 years ago

“Hi I couldn't have had a better service,the fellow who helped me get home was brilliant.”

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Posted 2 years ago

“Very fast and efficient service”

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Posted 2 years ago

“Excellent service and Mark from Hinton Rescue was able to deal with the problem on the spot. Very happy with everything - thank you”

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Posted 2 years ago

“Very helpful assistant (EA5) and breakdown driver was very knowledgable.”

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Posted 2 years ago

“Very helpful with the problem I had.”

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Posted 2 years ago

“A bit of trouble with App, ended up calling and was redirected to App! Anyway after a bit of time had recovery organised. Recovery vehicle and driver really efficient, helpful and friendly. He took my vehicle to garage without any hassle.”

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Posted 2 years ago

“The guy who picked me up was beyond helpful. I was on a time scale to get to my preferred garage before it closed. It was tight but we got there. So very happy.”

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Posted 2 years ago

“Arrived with in 15min car was all fixed quick easy really kind polite young man great service”

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Posted 2 years ago

“Really great, I was attended to by recovery vehicle in under 2 hours. 250 miles from home, taken to local garage. £20 excess only and sorted by friendly driver. Had trouble booking on the app but got straight through on the number given. TF3 sorted everything out for me, no dramas! Really recommended 👍”

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Posted 2 years ago

“Excellent service and response. I have been with one call for a few years now and hope this will continue. Easy to get in touch with not alot of waiting time. My experiences with one call have been very positive.”

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Posted 2 years ago

“Excellent service. Picked up quickly. Young man was very kind and efficient. Had to get home with my dog but was picked up end of my street plus dropped off. It was dark by then so very grateful.”

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Posted 2 years ago

One Call Rescue is rated 4.7 based on 4,210 reviews