One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,206 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

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“Efficient”

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Posted 1 year ago

“It was quite a long wait, over two hours, but was warned of this in advance. Once the agent, username LP5, turned up, he was very quick and efficient and I was soon on my way.”

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Posted 1 year ago

“Excellent service - adapted collection time to my needs - driver kept me informed about his arrival time which was very close to the time texted to me earlier. Driver was very friendly and helpful when loading and delivered car to my (rather hard to find) garage.”

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Posted 1 year ago

“The app was clear and easy , then a phone call from you, a pleasant friendly guy, very informative and precise.”

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Posted 1 year ago

“Great service. Recovered with 1hr 30 minutes of reporting the breakdown. Thanks.”

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Posted 1 year ago

“Good response from break down, quick and efficient, and came in quick time.”

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Posted 1 year ago

“These people are always very helpful and kind they listen and on the whole are quick at recovery thankyou so much for rescueing me so efficiently”

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Posted 1 year ago

“Told it would be about 1 hour30 mins,I'm 75 was on my own in car,no recovery came after 2 hours,I called again to be told recovery co had put it back 30 minutes,no one has informed me,agent then arranged a different co to come Arba,they were prompt and did the job.”

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Posted 1 year ago

“The engineer was friendly and knew what he was on about. Very helpful.”

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Posted 1 year ago

“Gn3 was brilliant, he’d stopped for the day, but was local and instead of just leaving for a pick from another person who may have been much further away he took it, came out within 30 mins and sorted the issues he deserves praise and a monthly award if you have one for going over and above on the customer service. He ask explained the issue and gave me tips to make sure it starts tomorrow morning!”

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Posted 1 year ago

“Very prompt response and quick to get us back on the road again! Thank you.”

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Posted 1 year ago

“He kept me informed of his progress on his way to reach me and communicated well with me. The traffic conditions were really challenging and he went the extra mile, I felt, in trying to find a satisfactory solution to what could have been a really stressful situation for me. I felt he was genuinely concerned for my welfare. He was professional, calm and knowledgeable. I appreciated his help.”

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Posted 1 year ago

“Very prompt”

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Posted 1 year ago

“I needed help to get home and that’s what I got. I didn’t have to wait too long either. Very friendly service and home in one piece. Thank you very much. GN 3”

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Posted 1 year ago

“The mechanic was great: very efficient and polite. However it took almost 4.5 hours for someone to arrive. I asked for help at 16:35. Was called 3 times last one at 19:30 ish, assuring me someone would be there in 20mins Ish. I complained at about 20: 40 and an mechanic was there by 21:00. I was in Hanham, Bristol!) g not on motorway or in the countryside. 4.5 hour is just too slow.”

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Posted 1 year ago

“lovely young man very polite and talkative. also sorted the problem with my car 🚗 I'm giving this young man 5* rating.”

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Posted 1 year ago

“I still got to spend the day with my daughter and was taken home by vehicle recovery later on.”

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Posted 1 year ago

“The One Call Rescue provide friendly, helpful and professional service from beginning to the end. I truly recommend them.”

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Posted 1 year ago

“Polite. Reassuring. Clear in their communication”

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Posted 1 year ago

“One Call Rescue were a little longer than expected but nevertheless I am pleased with the service. The problem was solved quickly. Would certainly recommend them.”

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Posted 1 year ago

One Call Rescue is rated 4.7 based on 4,206 reviews