One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.64

4.6 Rating 3,352 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.6

Based on 3,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EL6 came to help me in York on 26/04/26 and spent time trying to find a fault. He checked but there were no faults showing on the car. Thankyou, I appreciated his prompt arrival and help.”

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Posted 5 days ago

“Amazing service, I didn't have my paperwork with me but they quickly sorted everything out and had a rescue truck sent. The rescue guy was very friendly and helpful and had me back home in no time. All round top job big thumbs up from me.”

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Posted 6 days ago

“Very prompt and efficient rescue. Easy to talk to team and their responses were efficient too. Rescue driver made every effort to help and reassure us, and to make sure we were home safely. So very grateful ... thank you.”

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Posted 1 week ago

“Great response time and the mechanic was super helpful.”

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Posted 1 week ago

“Clear communication, much quicker response time than initially told, recovery driver Alex made the whole process seem unstressful, he was very chatty and knowledgeable. A real people’s person which is what you need in this profession. Thanks again and well done Alex!”

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Posted 1 week ago

“Rescue vehicle was there in just over the hour, quickly loaded car and took me to the garage, efficient service !”

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Posted 1 week ago

“Everyone very helpful and knowledgeable and very pleased with the service we received. Thank you”

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Posted 1 week ago

“I have a diagnosis of pancreatic cancer and couldnt start car from home address. One call were prompt and followed my advice regarding directions and poor signal. Worker was professional, got my car started and advised on next steps. I now have new battery! Thankyou”

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Posted 1 week ago

“The call agent and the rescue driver were very helpful, thanks for that. however, the policy doc is misleading and I’d like to formally complain about that. Pls advise in writing (email) how to bring the issue further.”

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Posted 1 week ago

“Collected my vehicle promptly, the driver was polite & very friendly”

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Posted 1 week ago

“OB2 was very polite and clearly set out the process for receiving assistance - no problem here. The operator who came to my assistance was also very helpful and proficient. However, the methodology is, in my view, too complicated and required "computer skills" - I would have thought the most effective way to receive assistance would be by one phone call, as it used to be. The One Call system is too complex. Fortunately, I am reasonably au-fait online - there must be many who are not. The 'rescue time' took around an hour - luckily the breakdown firm was less than one mile from my home. David Harris”

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Posted 1 week ago

“EL6 was such a helpful, jovial guy and pinpointed the problem with my car in no time.”

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Posted 1 week ago

“Very efficient & a very polite & Helpful person Kind regards John”

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Posted 1 week ago

“Very happy thank you”

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Posted 1 week ago

“Very friendly helpful gentleman Steve. Quick to get to me and just cracked in with the job . Restores your faith in human beings”

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Posted 1 week ago

“Arrived quickly. Alfie was friendly and very helpful. Spent time explaining things.”

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Posted 1 week ago

“Arrived quickly. Alfie was friendly and very helpful. Spent time explaining things.”

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Posted 1 week ago

“Very good servise 1st time of useing this and would highly recoment it 1st class ,a big thanks to SW6 for all t help”

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Posted 1 week ago

“Prompt response and recovery driver very helpful and proactive”

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Posted 1 week ago

“Els. The guy very polite came and took me to my choice of garage but was told 1 hour wait but it was over 2 hours .”

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Posted 1 week ago

One Call Rescue is rated 4.6 based on 3,352 reviews