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One Pound Sweets Reviews

4.7 Rating 3,739 Reviews

93 %

of reviewers recommend One Pound Sweets

Company Reviews

Product Reviews

4.7

Based on 3,739 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About One Pound Sweets:

One Pound Sweets was setup in 2019 with the sole aim of delivering delicious retro and traditional sweets to customers across the land.

We love sweets - like seriously we eat way too many - and we wanted to share this passion with the brilliant people of the UK.

Our sweets are hand picked to be super tasty, super retro and super affordable as all our bags can be bought from as little as £1.00

So head on over to the website at https://onepoundsweets.com and fill your cart with goodies

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One Pound Sweets 5 star review on 15th April 2024

One Pound Sweets 5 star review on 15th April 2024

One Pound Sweets 5 star review on 15th April 2024

One Pound Sweets 5 star review on 5th May 2023

One Pound Sweets 5 star review on 3rd May 2023

One Pound Sweets 5 star review on 25th June 2022

One Pound Sweets 5 star review on 25th June 2022

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order never arrived please refund the £20.”

Posted 2 years ago

“Not all of order received, they were not even aware what was missing. Very poor customer service and not even an apology. 1st and last time I will be ordering from you.”

Posted 2 years ago

“The £1 bags were tiny”

Posted 2 years ago

the weight is specified on each product and it is the normal weight if you bought from local sweet shop. 100g for £1 is the normal price now. supermarkets will sell bigger bags as they are multi billion pound companies who buy direct.

Posted 2 years ago

“I placed a order and never received it this may if not been the company’s fault. I did receive good communication and then a refund. I was looking forward to my order and ended up very disappointed”

Posted 2 years ago

“When I put my password in it never recognised it . It makes it to difficult to make a purchase with you so I don’t bother now”

Posted 2 years ago

1* review because you cant remember your password seems little harsh. you can reset your password here https://onepoundsweets.com/my-account/lost-password/

Posted 2 years ago

“Ordered on 2nd May Still not received order.”

Posted 2 years ago

“Very poor value for monies”

Posted 2 years ago

You ordered 3 branded products which are the same weight and price as in the supermarket an 2 packets of aniseed twists at 120g so not sure why 1 star review when you cant buy 3 of the items any cheaper or any bigger anywhere else. not sure what you expected.

Posted 2 years ago

“Sent the wrong product & then told me I had to reorder which would of meant paying more p&p!! Not good enough service really”

Posted 2 years ago

“I didn’t get the photo from Hermes and their safe place was too good to find (I instructed neighbour delivery). Contacted £1 sweets and was just given loads of negativity saying it was all my fault. I wasn’t after any freebies just acknowledgment that they’d spoken to Hermes as my item was soaked through and not fit to give as a gift. Pretty amateur.”

Posted 2 years ago

“Never turned up!!”

Posted 2 years ago

hi sorry your order never arrived, as we have no support tickets from you we were not aware of this until today. we have issued you a refund today for the lost parcel.

Posted 2 years ago

“I haven't received my order and nobody is helping”

Posted 2 years ago

“I've placed order but still havnt arrived”

Posted 3 years ago

“Poor quality... was so disappointed... at least 2 of the bags of sweets tasted stale! Would definitely not recommend”

Posted 3 years ago

“Cheap sweets I can get from local shop not impressed at all”

Posted 3 years ago

“I can't review something I have not received.”

Posted 3 years ago

“Not recieved”

Posted 3 years ago

“I have not received my order which is a shame as this is the first time I’ve had an issue and I’ve ordered many times no reply to my email either very disappointed”

Posted 3 years ago

“What I ordered was not what I got no peanuts in nought bars send pictures”

Posted 3 years ago

“I didn't get my last order. It was lost in transit. I did get refund.”

Posted 3 years ago

“Really disappointed with what I received. Quality of the sweets nothing like what I used to have.”

Posted 3 years ago

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One Pound Sweets is rated 4.7 based on 3,739 reviews