One Green Bottle Reviews

Name: One Green Bottle
Address: Lady Bee Marina, 15Shoreham Port, Brighton and hove, East Sussex
Rating: 4.84

4.8 Rating 3,754 Reviews

97 %

of reviewers recommend One Green Bottle

4.8

Based on 3,754 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

Write Your review

Tell us how One Green Bottle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Green Bottle 5 star review on 7th May 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had my tough canteen since 2017. It's been put through its paces travelling, hiking, camping, festivals and as an every day bottle at work and its still going strong. I recently bought a new sports cap and straw as I lost the straw ages ago and the cap had got a bit chewed up over the years. I'm really pleased with it.”

Helpful Report

We're so, so happy to hear that and glad our product stuck by you for so many years! Thanks so much for the glowing 5-star review and we hope to serve you again in the future

“This is my 3rd purchase and botl have a customer for life. Thank you for another great product”

Helpful Report

And thank you for a lovely 5-star review! We're so, so glad to serve you for life for all your hydration needs

“These are my favourite water bottles. They're ideal for using in the car as they're the perfect width for putting in a cup holder, and the support straw is easy to use one handed. They keep cold water properly cold all day, even when left in a hot car. I also like that you can buy replacement parts for the bottles, so more sustainable. Slightly pricey but worth paying a little more in the long run for something that works and lasts.”

Helpful Report

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your water bottles and that they've been a perfect fit for your car and active lifestyle. It's also wonderful to know that the sustainability aspect resonates with you. We truly appreciate your support and are happy to provide products that work well and last!

“This is my second purchase, I like these bottles, they keep water cool even on a hot day or when left in the car for a couple of hours. Good design, nice colours, lots of options to choose from. Delivery is fast and the whole process is a breeze.”

Helpful Report

Thanks so much for the outstanding 5-star review. We're delighted to hear how smooth the process was for you and to see just how happy you are with our product. Hope to serve you with a third purchase soon!

“as a vacuum flask i think you undersell it's quality”

Helpful Report

That's so lovely to hear and we're so glad you think so. Thanks for the wonderful 5-star review and we hope to serve you again soon

“Very good quality bottle and accessories. Not cheap, but worth it.”

Helpful Report

We're glad to hear that our products met your expectations and it's great that you think the prices are fair, we always want to make sure our customers feel that they are getting their moneys worth

“I have been using the bottles for a long time. Unfortunatelly, recently two of the caps have snapped - with one of them, I contacted the customer services and after a long process they sent a replacement. I couldn't be botherered to do the same with the second one. The best caps are the traditional ones and if you want to replace them, they charge £10 for each!!! For a small piece of plastic! I feel this is just ridiculous and feel that I am now stuck with One Green Bottle because we can't use other caps with their bottles. Some of the reviews I read about One Green Bottle rightly say that their packaging is great. I would rather receive the bottle wrapped in a simple bubble wrap then to be overcharged for their products to finance the posh packaging that ends up in a recycling bin.”

Helpful Report

Hi there, Thanks for your review, and sorry to hear you feel this way. As a B corp eco conscious company we wouldn’t use plastic wrap that cannot be recycled. Therefore hope that our card packaging does go into recycling. We are pleased we can provide spare caps so people do not have to buy a whole a new bottle. With products the cost associated with it is not only the design, production and packaging but shipping cost too. The caps are bulky and the cost for us to ship them is nearly half of the cost of what you see as the products cost. We try our best to not pass on all the cost of postage to our customers, and try to stay competitively priced. As we would have discussed our warranty covers manufacturing issues, but not accidental damage I’m afraid. We have many ways to get in touch with us via email, or our chat bot, or website message. I hope this helps. Many thanks

“Loved the bottle - its the second one I've bought and really wanted the insulated one for my toddler. I bought this to replace one we lost on holiday - however, the bottle gremlins decided it was too nice and within 24 hours of receiving it, it completely disappeared off the face of the planet. Without a trace. Devastated.”

Helpful Report

We're so sorry to hear about that, how strange! Atleast it's great to hear that you love our product regardless and thank you so much for the 5-star review

“Cannot recommend enough. We have one each in our family, and it’s nice to have an option where you can replace parts. With two young children, our bottles have been used and abused and we’ve been able to replace a cap when needed, add carry handles etc. I especially love my insulated bottle. Keeping my water cool in the summer.”

Helpful Report

Thank you so much for your fantastic review! We're delighted to hear that the replaceable parts and insulated features are working well for your family. It’s wonderful to know our bottles can keep up with the adventures of your young ones while keeping your water refreshingly cool!

Helpful Report

Thank you so much for your fantastic review! We're thrilled to hear that you and your family are enjoying the versatility of our bottles. It's great to know that your insulated bottle is keeping your water cool during those hot summer days. We’re here to support you and your little ones for all your hydration needs!

“Absolutely love it!! Been a fan for a long time now and never disappoint. My water always stays cold!!! Amazing!!”

Helpful Report

Thanks so much for the wonderful review! It's great to hear that you're loving our product and we hope to serve you again in the future

“Very happy. I got the 700ml insulated canteen with sports cap - it’s a great size, holds enough water without being too big and heavy, and you can fit ice in the top. I also love that it has a straw, handle and non slip rubber on the bottom. It’s great quality and a lovely colour.”

Helpful Report

We're glad to hear that our product met your expectations. Thank you so much for the lovely 5-star review and we look forward to serving you again soon!

“Very happy to have a bottle with a sports top where you can remove the straw and it still works. Great to benefit the oceans as well. Nice colours and works well.”

Helpful Report

We're thrilled to hear that you're loving your bottle with the sports top and its eco-friendly benefits! The removable straw feature is a favorite for many, and we're glad you appreciate the colors too. Thank you for supporting our mission to protect the oceans!

“This is the second bottle we have bought for our young daughter and she absolutely loves it. The bottles are super strong, which when being used by a 5yr old is important! The bottle goes everywhere with her even been abroad. She loves the colour.”

Helpful Report

We're so, so glad to hear just how much your daughter loves our product! Thanks for the amazing 5-star review and we hope she enjoys our bottle for years to come

“Nice to see a well-made product packaged without using any plastic. Quick dispatch and detailed care instructions.”

Helpful Report

Thank you so much for your wonderful review! We're thrilled to hear that you appreciate our commitment to quality and sustainability. Your positive experience means the world to us!

“Easy to use and clean Even my 2 year old can open and close it.”

Helpful Report

We're so glad that our product met you and your little one's needs. Thank you so much for the lovely 5-star review!

“Great service we have many of your bottles now love the choice and quality and the recycling aspect.”

One Green Bottle 5 star review on 4th July 2024

Helpful Report

Thanks so much for the continued support and lovely 5-star review, we hope to serve you again in the future

“Loving my new bottle- it’s massive but helping me hit my hydration target.”

Helpful Report

“Great quality overall and flat all products are sustainable”

Helpful Report

We're delighted to hear that you appreciate the quality and sustainability of our products! Thank you for supporting a greener future with us.

“The bottle is great as always but I found the new cardboard boxes very difficult to open without damaging it, which would put me off incase in the future I didn't like the bottle I had ordered and needed to send it back”

Helpful Report

One Green Bottle is rated 4.8 based on 3,754 reviews