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One Green Bottle Reviews

4.9 Rating 3,230 Reviews

98 %

of reviewers recommend One Green Bottle

Company Reviews

Product Reviews

4.9

Based on 3,230 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About One Green Bottle:

onegreenbottle began over 14 years ago to provide a sustainable alternative to single use plastic water bottles and to maintain operations with solid eco credentials. Original supplier of stainless steel eco friendly drinks bottles and lunchboxes. Classic wide mouth bottles for easy cleaning, easy filling and in a range of stunning colours and styles. Zero plastic packaging.

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One Green Bottle 5 star review on 27th March 2024

One Green Bottle 5 star review on 7th January 2024

One Green Bottle 5 star review on 30th August 2023

One Green Bottle 5 star review on 30th August 2023

One Green Bottle 5 star review on 26th August 2023

One Green Bottle 5 star review on 26th August 2023

One Green Bottle 5 star review on 25th August 2023

173

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a replacement straw for a 500ml bottle but the straw is short by 10-20mm so can’t get all the liquid. So it does work so could be better.”

Posted 1 month ago

Thank you for taking the time to leave us a review. Many apologies you have received the incorrect straw, please email Admin@onegreenbottle.com so we can help to resolve this issue asap 😊

Posted 1 month ago

“The colours on the Epic bottles have gotten really ugly.. not sure who approved that. My original thunderstorm Epic bottle is three years old and still going, I've just replaced the glug cap for it.. so I'm sad to see that colour being phased out. The delivery on my glug cap was a lot, lot longer than it used to be and not having the ability to add the glug cap on when ordering specific Epic bottles now is disappointing. Customer service also no longer responds like it used to. Can only assume this company changed hands because the ethos has definitely shifted. Would I purchase again? Yes, though the changes you're making aren't great. I have one 500ml, 1litre and a 2litre bottle that are all still going strong. I would recommend them still. Also, my live chat wasn't responded to.”

Posted 1 month ago

Thank you for taking the time to leave the review. We apologise for any inconvenience caused by the longer delivery time. We acknowledge your feedback and assure you that we are continuously working to improve our products and services. We are delighted to hear that your bottles are still going strong. We hope they continue to serve you well. If you have any further suggestions or concerns, please do not hesitate to reach out to us. We pride ourselves on our great customer service, we always get back to our customers within 24 hours. However, sometimes our messages end up in spam. Once again, thank you for your support and for choosing One Green Bottle.

Posted 1 month ago

“Love the mug, totally leakproof. The replacement lids are a bonus too. I only buy my bottles etc. from this company.”

Posted 1 month ago

Thank you so much for your fantastic 5-star review! Your loyalty means the world to us, and we're honoured to be your go-to company for bottles and more. Thank you for your support and for being a valued customer 😊

Posted 1 month ago

“We purchased our first one green bottle 5 years ago when my little boy started nursery - he is now at school and despite a few kids being replaced he still has the same bottle! I’ve just purchased for my new little girl and hoping she has it as long too!”

Posted 1 month ago

Thank you so much, Vicky, for your amazing 5-star rating of One Green Bottle! We are thrilled to hear that you have been enjoying our product for the past 5 years. It warms our hearts to know that your little boy has been using the same bottle since he started nursery and it's still going strong even after a few replacements. We truly appreciate your loyalty and trust in our brand. We hope your new little girl enjoys her One Green Bottle just as much and that it lasts her for many years to come. Thank you again for your kind words and for choosing One Green Bottle!

Posted 1 month ago

“This bottle is of good quality and the £20 price was just right. I would have second thoughts of paying £30 for other bottles in this range.”

Posted 2 months ago

“Bought one for my daughter for Christmas- here we are in February and everyone in our household has one and I’m also buying them as gifts.”

Posted 2 months ago

Thank you for your amazing 5 star review! We are delighted to hear you and your household loves their bottles😊

Posted 1 month ago

“Very pleased with the range of water bottles, have bought before and they are good quality too.”

Posted 2 months ago

Thank you for your amazing 5 star review, we truly appreciate it! 😊

Posted 2 months ago

“Loved the bottle. Found it hard to read the instructions which were in tiny print. Still do t know if they are dishwasher safe.”

Posted 2 months ago

Thank you for your amazing 5 star review, we appreciate the support and I will pass your feedback on as we are always trying to improve our products! We recommend our products to only be handwashed because if they are cleaned in the dishwasher the coating could degrade 😊

Posted 2 months ago

“Needed help with an order. Excellent customer service!!”

Posted 2 months ago

Thank you for your fantastic 5-star review! We are delighted to hear that our customer service was able to assist you with your order. We strive to provide excellent customer service, it is rewarding to know that we met your expectations 😊

Posted 2 months ago

“Excellent bottles, kids love them, durable and functional”

Posted 2 months ago

“Great choice”

Posted 2 months ago

Thank you for your amazing 5 star review!

Posted 2 months ago

“Perfect! I got an 800ml stainless steel bottle years ago and managed to lose my lid when I was travelling (??). Finally decided it was time to replace it. Postage was super fast and it fits perfectly, thank you.”

Posted 2 months ago

Thank you for your amazing 5 star review! We really appreciate your support 😊

Posted 2 months ago

“I love one green bottle, been using thier bottles for over 6 years, they’re light and useful and finding replacements for the seals is easy! Me and my 6 kids use the bottles each day everyday!”

Posted 2 months ago

Thank you for your amazing 5 star review! We are delighted to hear you and your family love our bottles 😊

Posted 2 months ago

“Beautiful design. Keeps my water cool all day long. Best purchase in a longtime.”

Posted 2 months ago

Thank you for your amazing 5 star review! We hope you love your bottle 😊

Posted 2 months ago

“Great company & ethos. Bottle is sleek and well made - it doesn’t leak at all! Drinks stay cold throughout the day. Really happy with my new bottle”

Posted 2 months ago

Thank you for your support! We are delighted to hear you love our company & ethos 😊

Posted 2 months ago

“Website is easy to use, with plenty of water bottles of various dimensions, capacities and colours. Despatched and delivered quickly, with all packaging being recyclable.”

Posted 2 months ago

Thank you for your amazing 5 star review! We really appreciate your support and are delighted to hear you love our products 😊

Posted 2 months ago

“Website is easy to use, with plenty of different water bottles of various dimensions capacities and colours.”

Posted 2 months ago

Author didn't leave any comments.

Posted 2 months ago

“I was a bit hasty reviewing as I was still waiting to hear back from customer service regarding an issue with my order. There seemed to be an issue with the payment service (simpler) so therefore my order wasn’t processed yet I’d been charged. As soon as I spoke to Binny at One Green Bottle they spent the weekend chasing up the issue to resolve it for me! My order is now on route and I am a very happy customer. This is the 2nd time I’ve ordered from OneGreenBottl I love their ethos and their products. I wish more big companies were truly committed to solving the ecologically destructive plastic problem!”

Posted 2 months ago

Thank you so much for your fantastic 5-star rating of One Green Bottle! We sincerely appreciate your support and loyalty as a customer. It's wonderful to know that you appreciate our ethos and products. We share your passion for solving the ecologically destructive plastic problem and are committed to making a positive impact 😊

Posted 2 months ago

“Brilliant company- very helpful customer service!”

Posted 2 months ago

Thank you for your amazing 5 star review! We truly appreciate your support 😊

Posted 2 months ago

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One Green Bottle is rated 4.9 based on 3,230 reviews