OliversBabyCare Reviews

Name: OliversBabyCare
Rating: 4.65

4.7 Rating 2,479 Reviews

91 %

of reviewers recommend OliversBabyCare

4.7

Based on 2,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying products in online is easy and product quality is people’s luck but if you have any problems or not happy with with product, return is very inconvenient and more complicated”

Helpful Report

Posted 2 years ago

Dear Prince, Thank you for taking the time to share your thoughts about OliversBabyCare. We appreciate your feedback and understand your concerns about the return process. We strive to make the return process as easy and convenient as possible for our customers. We have a dedicated customer service team that is available to assist you with any issues or concerns you may have with your purchase. We also have a clear and transparent return policy that outlines the steps you need to take to return a product. We apologize if you experienced any inconvenience with the return process and we will take your feedback into consideration as we continue to improve our services. Thank you for choosing OliversBabyCare and we hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

“Excellent prices, service and quick delivery. Will definitely shop here again.”

Helpful Report

Posted 2 years ago

Dear Kerri, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you found our prices to be excellent, our service to be top-notch, and our delivery to be quick. We are committed to providing our customers with the best possible shopping experience, and we are glad to hear that we have succeeded in doing so for you. We appreciate your business and look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help. Thank you again for your kind words and for choosing OliversBabyCare.

Posted 2 years ago

“Not a very good product. Keeps falling down and not staying clipped”

Helpful Report

Posted 2 years ago

Dear Faith, Thank you for taking the time to share your experience with OliversBabyCare. We are sorry to hear that you have had issues with the gate falling down and not staying clipped. We take all feedback seriously and would like to investigate this further to ensure that our products meet the high standards that we set for ourselves. Please contact our customer service team and they will be happy to offer advice on the installation and try to come to resolution for you. Thank you for your feedback and we hope to hear from you soon. Best regards, the OliversBabyCare team.

Posted 2 years ago

“Fantastic customer service and great products”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your positive experience with OliversBabyCare, Katie! We are thrilled to hear that you found our customer service to be fantastic and our products to be great. We take pride in providing our customers with high-quality products and exceptional service, and we are glad to know that we have met your expectations. We appreciate your business and look forward to serving you again in the future

Posted 2 years ago

“Really good service. Items were delivered really quickly, and everything was in the package. Perfect”

Helpful Report

Posted 2 years ago

Dear Euan, Thank you for taking the time to write such a positive review about OliversBabyCare. We are so pleased to hear that you had a great experience with our service and that your items were delivered quickly and in perfect condition. We appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team

Posted 2 years ago

“Easy to order, free, fast delivery & the best price on the internet - what’s not to like? I’ve not used this company before but, with a new grandchild due in September, it won’t be the last!”

Helpful Report

Posted 2 years ago

Dear Mrs Linda, Thank you for taking the time to write such a positive review about OliversBabyCare. We are so pleased to hear that you found our website easy to use, and that our delivery service met your expectations. We are also delighted to hear that you found our prices to be the best on the internet. We are excited to hear that you have a new grandchild due in September, and we hope that you will consider using our services again in the future. We pride ourselves on providing high-quality products at affordable prices, and we are always looking for ways to improve our service. Thank you again for your kind words, and we look forward to serving you again soon. Best regards, OliversBabyCare Team

Posted 2 years ago

“Satisfactory & prompt service”

Helpful Report

Posted 2 years ago

“Very good great service product is excellent”

Helpful Report

Posted 2 years ago

Dear Gemma, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had a great experience with our service and that you are satisfied with the Callowesse Kuvasz Standard Stair Gate. At OliversBabyCare, we strive to provide our customers with the best possible products and service, and we are delighted to hear that we have met your expectations. We hope that the stair gate will continue to serve you well and keep your little one safe. Thank you again for your kind words, and we look forward to serving you again in the future.

Posted 2 years ago

“Unfortunately after fitting our pressure baby gate which I purchased recently online I have discovered it is defective and no matter what I do the bottom lock does not work as there is a gap between the lock and the latch once fitted so physically will not lock.”

Helpful Report

Posted 2 years ago

Dear Andrew, We are sorry to hear that you have experienced issues with the pressure baby gate you purchased from us. We take all customer feedback seriously and would like to apologise for any inconvenience caused. Please contact our customer service team at your earliest convenience to arrange a replacement product for this. Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. Best regards, The OliversBabyCare Team

Posted 2 years ago

“simple to order, fast and efficient delivery”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience with OliversBabyCare, Alexander. We are thrilled to hear that you found our ordering process simple and that our delivery was fast and efficient. We strive to provide our customers with the best possible service, and we are glad that we were able to meet your expectations. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“It didn't work. Returned it. Cost me on batteries. Sorry but it was needed for gift. Good job I tested it first.”

Helpful Report

Posted 2 years ago

Dear valued customer, We are sorry to hear that the product you received from us did not meet your expectations. We understand how frustrating it can be to receive a faulty item, especially when it was intended as a gift. We apologize for any inconvenience this may have caused you. Once we have received your return you refund will be issued back to you. Thank you for bringing this to our attention and we hope to have the opportunity to serve you better in the future. Best regards, OliversBabyCare team.

Posted 2 years ago

“THANK YOU OLIVERE BABY CARE !!!”

Helpful Report

Posted 2 years ago

Dear Armpri, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you are happy with your Joie Litetrax Car Seat and Carrycot Adapters. Our team works hard to provide high-quality products and exceptional customer service, so it's always rewarding to receive positive feedback from our customers. Thank you again for choosing OliversBabyCare.

Posted 2 years ago

“Very good. Order arrived earlier than expected and a very easy service to use!”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review, Owen! We're thrilled to hear that you had a positive experience with OliversBabyCare. We always strive to provide our customers with the best possible service, and we're glad to hear that your order arrived earlier than expected and that our service was easy to use. We appreciate your business and hope to serve you again in the future!

Posted 2 years ago

“Very good stairgate, easy assembly, sends sturdy, came in good timd”

Helpful Report

Posted 2 years ago

Dear Sarah, Thank you for taking the time to leave a review about your experience with OliversBabyCare and the Callowesse Kuvasz Narrow Stair Gate. We are thrilled to hear that you found the gate to be easy to assemble, sturdy, and that it arrived in good time. We take pride in providing high-quality products and excellent customer service, and we are glad to hear that we met your expectations. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future.

Posted 2 years ago

“It was a great experience buying from Olivers. The video of the product really gave me good information, which saved me lots of time researching. The discount codes and free next day delivery was excellent too. Everything was smooth and seamless. The item purchased was also excellent quality and exactly as stated.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your positive experience with OliversBabyCare. We are thrilled to hear that our video product descriptions were helpful in your decision-making process and that our discount codes and free next day delivery added value to your purchase. We take pride in providing excellent quality products and are glad to hear that your item met your expectations. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“A competitive price prompt dispatch and delivery and excellent communication.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave a review, Sheree! We're thrilled to hear that you had a positive experience with OliversBabyCare. We pride ourselves on offering competitive prices and prompt delivery, and we're glad to hear that our communication was excellent as well. We appreciate your business and hope to serve you again in the future!

Posted 2 years ago

“Easy ordering quick delivery, will recommend”

Helpful Report

Posted 2 years ago

“My order was dispatched in 2 boxes. They didn’t arrive at the same time. When I have asked customer service, nobody replied to me. Luckily the seconds box turned up but lack of communication is disappointing and sadly cannot recommend this store”

Helpful Report

Posted 2 years ago

“Fast delivery, easy to install, value for money”

Helpful Report

Posted 2 years ago

“great product, fast delivery”

Helpful Report

Posted 2 years ago

OliversBabyCare is rated 4.7 based on 2,479 reviews