Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 223,019 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 223,019 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th June 2026

6070

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“absoutely beautiful, bought as gifts, for my very grateful friends”

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Posted 1 month ago

“Very good, seemless.”

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Posted 1 month ago

“I needed to order down a size so I returned my first order but I’m very happy with the second order!”

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Posted 1 month ago

“Fast delivery and qualitative products. Very pleasant services. Thank you!”

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Posted 1 month ago

“I was so pleased with these jeans. They're a perfect fit I can wear them as casuals or for going out in the evening I wish we had an Oliver Bonas in Truro.”

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Posted 1 month ago

“Very easy to use”

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Posted 1 month ago

“Very good went to store assistants were very helpful”

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Posted 1 month ago

“Great, I knew the top I ordered online as I had seen it in the shop but did not by it and had decided I wanted it by the time I got home, hence ordering online :-)”

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Posted 1 month ago

“Excellent very easy to use.”

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Posted 1 month ago

“Nice and easy to order and got delivered quickly!”

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Posted 1 month ago

“Always love getting into the store, lovely items and lovely staff”

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Posted 1 month ago

“Really easy to shop, pictures were clear of all the items. Easy to check out. No issues at all!”

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Posted 1 month ago

“Awful. I have had two really bad experiences and though I love the store, I don’t like the customer service at all!”

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Posted 1 month ago

Hi there, We’re sorry to hear that you've had two bad experiences with OB. This isn't the customer journey we want for our customers. Please get in touch with our Customer Service Team so they can look into this for you – you can reach them here: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Buying from the website was easy. I wish there were more delivery options available such as opportunity to collect from Post office or collection point or even from the boutique.”

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Posted 1 month ago

“Smooth”

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Posted 1 month ago

“Very easy!”

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Posted 1 month ago

“Really good, staff are friendly when you walk in. Shop is quite small so you can’t fit many in but staff were really lovely and chatty”

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(London Bridge) - Posted 1 month ago

“No problems at all, easy use”

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Posted 1 month ago

“Good website most of the time. Sometimes it glitches.”

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Posted 1 month ago

“In the store the staff was very helpful, a lady helped me who worked at one of your other branches, I did not get her name but was very helpful, true complement's & you could feel the sincerity. When I entered the store an assistant straight away said "what a lovely day hope you have been enjoying the sunshine". She later was the one whom then served me at the till, her name was Han. A really lovely shopping experience 👍🏽”

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(Leeds) - Posted 1 month ago

Oliver Bonas is rated 4.8 based on 223,019 reviews