Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 208,486 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 208,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 26th October 2025

5994

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use website. Love the experience of shopping at Oliver Bonas both online and in stores.”

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Posted 1 month ago

“Ordered online with next day delivery. Everything was smooth & easy”

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Posted 1 month ago

“Found the end to end process very straight forward and the delivery came on time.”

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Posted 1 month ago

“It's a well structured website which is easy to use and find what you want.”

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Posted 1 month ago

“They cancelled my first order and I had to re-order everything rather than resend it which was very disappointing”

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Posted 1 month ago

“Perfect and easy”

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Posted 1 month ago

“Amazing website..”

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Posted 1 month ago

“Easy to navigate.”

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Posted 1 month ago

“Straight forward website easy to navigate. Smooth and quick payment process”

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Posted 1 month ago

“Great service in the Chiswick and Kings Cross store. Love these jeans but I was slightly inbetween sizes so have bought 2 pairs, one in a 14 and one in a 12 !!!!!!”

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Posted 1 month ago

“Very helpful staff”

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Posted 1 month ago

“Item not arrived. I have contacted customer services with no response”

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Posted 1 month ago

Hi there, We're sorry to hear that one of your items hasn't arrived. This isn't the usual service we aim for at all and we completely understand how disappointing this may be for you. We can see we have sent you an email about this, but if there's anything else we can do to help, please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Really easy to use.”

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Posted 1 month ago

“Evie from the Milton Keynes store was not only friendly but so helpful with any questions we had.”

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Posted 1 month ago

“Easy to navigate, super item, speedily sent”

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Posted 1 month ago

“The website is great to use and easy to add items to my wish lists for future purchases. The store is an enjoyable experience to walk around and seeing all of the amazing products.”

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Posted 1 month ago

“Quick and easy!”

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Posted 1 month ago

“Always east to find what I'm looking for.”

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Posted 1 month ago

“I think the website has a good layout and is easy to use. However, there seemed to be a glitch a few weeks ago where every time I scrolled down it took me back up to the top of the page - this happened even when I closed the tab and reopened”

Oliver Bonas 5 star review on 16th October 2025

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Posted 1 month ago

“Good, clearly displayed”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 208,486 reviews