Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,799 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,799 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 21st January 2026

6029

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I've never received my order, I ordered my parcel on 10th of December, never heard anything about it and now on th 1st of January received email to write a review for something that I've never saw. It was supposed to be a gift for Christmas.”

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Posted 3 weeks ago

Hi there, We're sorry to hear you haven't received your order. This isn't the usual service we aim for at all and we completely understand how disappointing this must be for you. Please get in touch with our customer service team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Seamless as always”

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Posted 3 weeks ago

“Great. Ordered online and no problems.”

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Posted 3 weeks ago

“Nice and easy to order”

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Posted 3 weeks ago

“Very easy to find what I needed”

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Posted 3 weeks ago

“Excellent. Easy to find inspiration and my purchase was delivered quickly”

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Posted 3 weeks ago

“Easy shopping”

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Posted 3 weeks ago

“Poor The shop assistant asked me if to pack something for a gift. I thought I heard her trying to remove the price - which was sale price. To my surprise my bf u wrapped his present to see tight on front of it sale price sticker. Awful!”

Helpful Report

(Waterloo (New)) - Posted 3 weeks ago

Hi there, We're sorry to hear your gift was received with a sale sticker on it. This isn't the usual service we aim for at all and we completely understand how disappointing this must be for you. Please get in touch with our customer service team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Very good.”

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Posted 3 weeks ago

“The website was easy to navigate”

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Posted 3 weeks ago

“Brilliant socks….look so good with brown suede loafers”

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Posted 3 weeks ago

“Quick delivery lovely item”

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Posted 3 weeks ago

“Very easy to use.”

Oliver Bonas 5 star review on 1st January 2026

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Posted 3 weeks ago

“Really easy to use!”

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Posted 3 weeks ago

“Speedy delivery and really beautiful bottle”

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Posted 3 weeks ago

“Order and delivery very good, and necklace lovely - disappointed that the double-stranded necklace was dropped into gift bag and took me two days to untangle!”

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Posted 3 weeks ago

“Excellent”

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Posted 3 weeks ago

“Website was incredibly user friendly and easy to navigate.”

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Posted 3 weeks ago

“Tried this jumper on in store, they didn’t have my size so I ordered it on line, easy.”

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Posted 3 weeks ago

“Easy website to navigate”

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Posted 3 weeks ago

Oliver Bonas is rated 4.8 based on 213,799 reviews