Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 223,232 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 223,232 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 1st July 2026

6074

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great, easy to order, quick delivery and beautiful items. A lovely gift for someone”

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Posted 1 month ago

“The website is easy to navigate. Check out is straight forward and payment options are great.”

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Posted 1 month ago

“Easy and no issues”

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Posted 1 month ago

“On the Website”

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Posted 1 month ago

“Waited 3 weeks never arrived Had a battle to get refund AVOID BUYING ONLINE FROM OLIVER BONAS!”

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Posted 1 month ago

Hi there, we're sorry to hear about the experience you had in getting your refund. Will look into the issue you had with your order and share your valuable feedback to the customer service team in order to help improve our services. Thank you. Team OB.

Posted 1 month ago

“I cannot tell you how wonderful the customer experience was for me today. Not only the most vibrant, interesting, quality and gorgeous merchandise but the lovely sales associate took so much care of me and then beautifully wrapped my gifts for my daughter firstly in OB tissue and then with some stunning wrapping paper I’d also purchased. Thank you so much for your time and care.”

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(Chichester) - Posted 1 month ago

“Easy to navigate, quick and easy check out”

Oliver Bonas 5 star review on 17th May 2026

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Posted 1 month ago

“Always very easy to deal with.”

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Posted 1 month ago

“I found your website very easy to use and when I went to collect my goods install the assistance were very helpful and efficient and very professional. x”

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Posted 1 month ago

“Always easy to find beautiful things on the website, a fantastic destination for gorgeous gifts for friends and family while also stocking up on some wardrobe must-haves!”

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Posted 1 month ago

“I’m really disappointed my ordered didn’t arrive & I wanted the bag for a special occasion. I had to contact customer service & I was refunded but I really wanted the bag :-(”

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Posted 1 month ago

“Love my lamp. So easy to order and postage was really quick”

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Posted 1 month ago

“Purchased online and found it really straight forward. Lots of selection.”

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Posted 1 month ago

“Excellent service arrived very quick”

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Posted 1 month ago

“Easy to navigate.”

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Posted 1 month ago

“I purchased my items on-line, it was a very good service and easy to use. Delivery was good and the cushion covers are beautiful 😍”

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Posted 1 month ago

“I had no problem with the website when ordering my fluffy cushion.”

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Posted 1 month ago

“Reallt easy to use great choice of itmes filters are helpful”

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Posted 1 month ago

“Lovely store in Dublin and was able to find a gift and card all in one go.”

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(Dublin) - Posted 1 month ago

“I went into look for an outfit for an upcoming wedding and came away with a beautiful cerise and red dress and red shoes. I felt like I had my own personal dressers. They brought dresses and shoes to me and were amazing at helping me decide which dress to pick. It was a truly inspirational time with them and I felt amazing in the dress I bought with plenty of laughs along the way.”

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(Plymouth) - Posted 1 month ago

Oliver Bonas is rated 4.8 based on 223,232 reviews