Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 204,733 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 204,733 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Oliver Bonas Review Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 11th September 2025

5952

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The scarf was expensive for what it was so sent back”

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Posted 3 years ago

“Delivery prompt; wellpacked; unfortunately the quality ot the item was very pooor indeed.”

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Posted 3 years ago

“A very user friendly website and was able to locate and purchase my item for click and collect in Glasgow store. I did not receive an email to advise me when my order was ready to collect. After a week I called the help line and was told the item had been in store. At this point I received an email, probably the very email that should have been sent days earlier. In store, the staff were very helpful and I received my purchase swiftly.”

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Posted 3 years ago

“This wasn’t for me. A bit snug across the hips and I felt like I was wearing a dressing gown. Love this style on others but it didn’t suit me.”

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Posted 3 years ago

“Looks great but falls over easily!”

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Posted 3 years ago

“Some lovely things, but generally very overpriced unless in the sale.”

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Posted 3 years ago

“Dress has a lii oh very pattern.”

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Posted 3 years ago

“I adore Oliver Bonas and OB is my go to place to buy presents for all my girlfriends/family - hence why I ordered this gorgeous watering can for my grandma. However, when it arrived, the spout had been severed! So disappointing. I quickly got a refund however, and went on to go in store to buy a different, more sturdy watering can for her! Perhaps OB need to change their delivery service OR the can just wasn't well-made in the first place.”

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Posted 3 years ago

“I ordered 3 bracelets online for my bridesmaids. I wanted them to have a bracelet that matches their dresses for my wedding day. I only had 2 arrive. Then was told they were sold out online so I couldn’t get the 3rd one but some of the stores may still stock them. I went to 6 different locations across London and was finally able to get the 3rd one.”

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Posted 3 years ago

“Lovely print, but would have preferred a softer fabric to sit on.”

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Posted 3 years ago

“Larger than expected - had to return”

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Posted 3 years ago

“It arrived broken in its box but I was refunded very quickly once I returned it.”

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Posted 3 years ago

“I really like OB - the products are good quality, tasteful and spoiling.”

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Posted 3 years ago

“The dress is well made with a generous sizing. I thought it would be more flattering. After hesitating for days, I ended up keeping it. The chest will need to be altered.”

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Posted 3 years ago

“I love this ring but after 3 days the gold is fading.... Shame 🙄”

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Posted 3 years ago

“Ok- look a little cheap.”

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Posted 3 years ago

“The style and fit was good, I ordered a size 10. The problem was that that bottom button was out of align with the little stud above and the button hole, so it just did not lie flat. Such a shame. I will return the item due to this.”

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Posted 3 years ago

“Ok but expensive for what it is - a bit of handcream in plastic gloves. Overpackaged and delivered by courier after several days. Only an envelope that could be immediate normal mail not requiring anyone to be in.”

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Posted 3 years ago

“Received order in good time, however, one of the items was defective, so contacted OB to let them know. I ended up looking online for return and refund process, which was easy to do. I had returned the it by the time customer service got back to me. Received refund without any issues”

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Posted 3 years ago

“I like your products but I think.charging the customer,who.has already paid plenty ...as youre not inexpensive, for a paper bag (that is advertising your store at that ) is not good business”

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(Dublin) - Posted 3 years ago

Oliver Bonas is rated 4.8 based on 204,733 reviews