Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,966 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 24th January 2026

6035

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to use and navigate”

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Posted 2 weeks ago

“Easy to use website”

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Posted 2 weeks ago

“Very easy and straightforward, no hassle at all.”

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Posted 2 weeks ago

“No issues and easy to use”

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Posted 2 weeks ago

“Delivery was fast & arrived in time for Christmas! The protective packaging for the product was great.”

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Posted 2 weeks ago

“Fabulous as always, quick easy to use and delivered within 24 hours”

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Posted 2 weeks ago

“Fantastic and super easy to buy online”

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Posted 2 weeks ago

“Easy and simple”

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Posted 2 weeks ago

“The website was very easy to navigate and the staff instore were very helpful to it came to collecting my purchase”

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Posted 2 weeks ago

“First time using Oliver Bonas, my wife had pointed out some earrings she wanted for Christmas. I placed my order on the 15th December, paying extra for next day delivery. 3 days later I called to enquire where the goods were, I was basically told to be patient as it’s Christmas time. On the 22nd of December I called again, this time I was told my order had been lost and was given a refund, no apology, 3 days before Christmas! Thanks!”

Helpful Report

Posted 2 weeks ago

Hi there, We're sorry to hear that you didn't receive your earrings in time for Christmas, we can completely understand your frustration here & we want to assure you this isn't the delivery service we want for our customers at all. We would love to make this right by you, please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Great experience online, item was easy to find, in stock and could be delivered to my local OB shop!”

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Posted 2 weeks ago

“Seamless transaction”

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Posted 2 weeks ago

“Great experience. Item came quickly and well packaged.”

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Posted 2 weeks ago

“Beautiful green glass, coupe style saucers. A gift for my sister, we used these on Christmas day for Nigella Negronis! Delicious! The beauty of these glasses is accompanied by weight and although delicate, they are not fragile and are balanced in the weight of the base and saucer, making them easy to hold and move without spillage!”

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Posted 2 weeks ago

“Very easy to order”

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Posted 2 weeks ago

“Website is easy to navigate and I love the style”

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Posted 2 weeks ago

“Easy to navigate and found a perfect gift.”

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Posted 2 weeks ago

“Great, very easy to use nd lots of great produts”

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Posted 2 weeks ago

“Excellent! Found everything I needed for the perfect gift!”

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Posted 2 weeks ago

“Very easy to use”

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Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 213,966 reviews