Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 213,795 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 213,795 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 21st January 2026

6029

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Super - hard not to be excited by everything!!”

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Posted 2 weeks ago

“The website is easy to use and staff in the store were kind and helpful during the collection process.”

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Posted 2 weeks ago

“I was helped by a lovely lady in the leeds store. I wanted three coasters E C and J. The store only had a J, so she helped me order an E and C. She was so helpful and the coasters arrived at my house the next morning! It was amazing.”

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Posted 2 weeks ago

“Staff are extremely helpful! Bought both in store and online as one item I wanted was out of stock. The staff members were ready to help me place the online order in store which saved time! Much appreciated 😊”

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Posted 2 weeks ago

“Website very good easy to navigate to what you want”

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Posted 2 weeks ago

“Easy to use”

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Posted 2 weeks ago

“Amazing always easy”

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Posted 2 weeks ago

“Diffuser was delivered however the jewelry stand is still undelivered. It’s been over 2 weeks and I’ve heard nothing.”

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Posted 2 weeks ago

Hi there, we’re sorry to hear you haven't received your jewellery stand, this is disappointing. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Really easy to use the website”

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Posted 2 weeks ago

“so good, staff was super helpful helping me find something cute for my girlfriend for christmas. showed me a bunch of stuff and really were amazing”

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Posted 2 weeks ago

“Great and intuitive!!”

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Posted 2 weeks ago

“Did not make it 2 weeks before there was a gaint hole in it. The quality of items have gone hill”

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Posted 2 weeks ago

Hi there, We're sorry to hear that your cushion cover has a hole. This is dissapointing. Please get in touch with our customer services team in the link below and they will be happy to look into this for you. https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 2 weeks ago

“Mug packaged really well so was kept safe during delivery!”

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Posted 2 weeks ago

“It was brilliant Staff were friendly in store and ordering on line was the easiest ever , and the delivery was early !”

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Posted 2 weeks ago

“Love this bag, stylish, well made and great for a shopping trip”

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Posted 2 weeks ago

“Excellent. Very straight forward”

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Posted 2 weeks ago

“The website is really easy to use with loads of gift ideas for Christmas/birthdays which I managed to get!”

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Posted 2 weeks ago

“Experience was great, very positive”

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Posted 2 weeks ago

“Excellent. The mugs weren’t available in store so the assistant quickly ordered them for me to be sent to my home address.”

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Posted 2 weeks ago

“Fantastic, easy to navigate the website.”

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Posted 2 weeks ago

Oliver Bonas is rated 4.8 based on 213,795 reviews