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Oliver Bonas Reviews

4.8 Rating 221,999 Reviews
97 %
of reviewers recommend Oliver Bonas
4.8
Based on 221,999 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Love their quirky products
Read Oliver Bonas Reviews

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Great - no issues
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Posted 2 months ago
Very good, the store was vibrant the the online shopping was very fast
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Posted 2 months ago
Excellent friendly staff very helpful with return and re ordering
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Posted 2 months ago
The site is as clear and beautiful as possible, and there are no problems.
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Posted 2 months ago
Could be better as at times it kept logging me out
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Posted 2 months ago
Quick delivery
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Posted 2 months ago
I have become recognizable at the store in Exeter. Often pop in for a chat. Super nice bunch of staff. Particularly Gemma.
Oliver Bonas 5 star review on 15th March 2026
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Posted 2 months ago
I bought from the website and the whole process was seamless. I Love the dress that I bought and it's exactly like the photos. A great experience overall.
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Posted 2 months ago
Easy to order, pay and collect. Lovely quality jumper. Very comfortable with soft feel
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Posted 2 months ago
Easy to use. Easy to navigate products. Good product photos and descriptions. No complaints!
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Posted 2 months ago
I love her
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Posted 2 months ago
I originally ordered this cardigan on the website with a 10% discount however it never arrived. Customer Service were great and processed a refund. I really wanted the cardigan so went to buy it at your Didsbury store. They'd already been taken off display due to new stock so I had to ask if they still had it. Thankfully they had some in the back. They didn't have the size 10 I'd asked for but that was ok as I ended up buying a size 6. They obviously run large on size. The staff I dealt with at Customer Service and in store were all really helpful.
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Posted 2 months ago
Very easy to navigate the website and I was glad to see the item I wanted in the sale!
Oliver Bonas 5 star review on 15th March 2026
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Posted 2 months ago
Excellent, customer service is exceptional
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Posted 2 months ago
Great experience visiting the website
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Posted 2 months ago
Easy to order and the jacket. Wow so beautifully made.
Oliver Bonas 5 star review on 15th March 2026
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Posted 2 months ago
Very good service
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Posted 2 months ago
Excellent everything I have brought from you has been stunning and fit really well
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Posted 2 months ago
Super. Was able to order from the store easily and the staff were very helpful
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Posted 2 months ago
Excellent
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Posted 2 months ago
Oliver Bonas is rated 4.8 based on 221,999 reviews