Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,609 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,609 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 14th September 2026

6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really poor delivery service, unacceptable for the cost. Package delayed, and on the day due to deliver it didn't arrive during the timeslot it said it would and still waiting several hours later. Why use Evri when they have a bad reputation. Will not be purchasing again due to this.”

Helpful Report

Posted 1 month ago

Hi there, We're sorry to hear your order is delayed in delivery. This isn't the usual level of service we aim for at all. Please get in touch with our customer services team in the link below and they will be happy to look into this for you: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Excellent items and swift delivery. Thank you .”

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Posted 1 month ago

“This time not good due to receiving a pair of wrongly sized Birkenstocks. I ordered the Birkenstock Arizona Big Buckle Eggshell EVA Sandals, I already had the toe thong version of them bought directly from Birkenstock in same size 39.and expected these would offer the same level of comfort. I have worn once and got blisters at the front of my foot HELP ! I am a very good customer and have never before been disappointed like this.”

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Posted 1 month ago

“Beautiful quality and excellent value in the sale. Good for going from summer to autumn.”

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Posted 1 month ago

“In store, and great! The people working there were so helpful :)”

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(Exeter) - Posted 1 month ago

“Easy to order online and no issue with delivery”

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Posted 1 month ago

“Yes, very good.”

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Posted 1 month ago

“Excellent website”

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Posted 1 month ago

“I found the website easy to navigate.”

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Posted 1 month ago

“The Website store is great. It was easy to order and the lovely dress arrived within 3 days.”

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Posted 1 month ago

“Was super helpful”

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Posted 1 month ago

“Easy and efficient”

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Posted 1 month ago

“Always love popping into the shop when I’m in town to see what’s new and usually find something I love. Staff are always friendly and very helpful.”

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Posted 1 month ago

“REALLY EASY TO ORDER AND DILIGHTED WITH MY FRAMES”

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Posted 1 month ago

“Excellent. Promp service on line and friendly service in store.”

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Posted 1 month ago

“In store lovely friendly service Delivery from on line order slow received the email to review before I had received goods”

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Posted 1 month ago

“Fabulous service in St Albans store in helping me and then finding and ordering the dress online. Fabulous dress on receipt.”

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Posted 1 month ago

“Easy to navigate website clear information each step of the way”

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Posted 1 month ago

“Excellent experience.”

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Posted 1 month ago

“Easy to place an order, quick dispatch and delivery 👌 so all good. The item it self a door mat is of very good quality . It's for a gift so I hope the recipient likes it.”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,609 reviews