Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.80

4.8 Rating 227,612 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 227,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 14th September 2026

6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a good experience in store, although can be difficult to navigate with a buggy.”

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Posted 1 month ago

“Very good service speedy and efficient product is of good quality and just what I wanted”

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Posted 1 month ago

“Ordering them online was so easy and straightforward. Delivery was swift.”

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Posted 1 month ago

“Easy to order, quick to arrive”

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Posted 1 month ago

“Ordered online, easy to do.”

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Posted 1 month ago

“Website is really easy to use. I don’t have any problems. It’s easy to make returns so I can buy with confidence.”

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Posted 1 month ago

“Great! Easy to collect and lovely friendly assistant. Delivered in time!”

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Posted 1 month ago

“Easy to use. Fast delivery. Beautiful necklace”

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Posted 1 month ago

“Easy to use website, just like photos”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Beautiful ❤️”

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Posted 1 month ago

“Website was easy to use with fast shipping and a good choice of shipping options.”

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Posted 1 month ago

“Absolutely perfect”

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(Eldon Square) - Posted 1 month ago

“Paid for next day delivery items didnt arrive next day. Didn’t feel like I could have products delivered to store due to the rude nature of staff in local store”

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Posted 1 month ago

Hi Sabirah, We're sorry to hear that your order has has arrived late, we can understand how disappointing this must be & this is not the level of delivery service we expect for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“Parcel never turned up”

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Posted 1 month ago

Hi Julie, We're sorry to hear that your order has has not arrived, we can understand how disappointing this must be & this is not the level of delivery service we expect for our customers at all. Let’s get this sorted for you - if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 month ago

“I actually returned something to the store. A lovely dress but just not right on me. The sales assistant was very friendly and extremely helpful. Service with a smile and a few kind words is always a 10 out of 10 from me.”

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(Farnham) - Posted 1 month ago

“Very easy website to navigate.”

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Posted 1 month ago

“I visited the Guildford branch of Oliver Bonas on Tuesday and had a fab experience in the fitting rooms thanks to the lovely Tabitha. She couldn’t have done more for me and my daughter, and was so chatty and helpful. Her excellent customer service really stood out and made my shopping trip even more enjoyable. Thank you!”

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(Bluewater) - Posted 1 month ago

“Very positive”

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Posted 1 month ago

“Always the best shop!!”

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Posted 1 month ago

Oliver Bonas is rated 4.8 based on 227,612 reviews