Oliver Bonas Reviews

Name: Oliver Bonas
Address: Unit F Davis Road Industrial Park, Unit F Davis Road Industrial Park, Surrey
Rating: 4.81

4.8 Rating 224,944 Reviews

97 %

of reviewers recommend Oliver Bonas

4.8

Based on 224,944 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Love their quirky products

About Oliver Bonas:

Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware

Visit Website

Phone:

020 8974 0110

Email:

askus@oliverbonas.com

Location:

Unit F Davis Road Industrial Park,
Unit F Davis Road Industrial Park
Surrey
KT9 1TQ

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Oliver Bonas 5 star review on 30th July 2026

6087

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This was the first time i had ordered online from Oliver Bonas and was very pleased. I had to exchange for a different size and this was done quickly and with no problems. Will definitely order online again.”

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Posted 1 week ago

“Very efficient service delivered within 24 hours Very impressed”

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Posted 1 week ago

“Excellent”

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Posted 1 week ago

“Great experience, staff were really friendly and atmosphere in the shop was really nice”

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(Horsham) - Posted 1 week ago

“Easy website to use”

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Posted 1 week ago

“Excellent very easy to order of website”

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Posted 1 week ago

“I had great experience both on the website and in the store. The staff is very welcoming and helpful.”

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Posted 1 week ago

“Very easy & quick delivery ⭐”

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Posted 1 week ago

“Great, very easy to use”

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Posted 1 week ago

“Arrived really quickly and beautifully packaged.”

Oliver Bonas 5 star review on 20th July 2026

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Posted 1 week ago

“Unable to comment at the moment as have not yet received order”

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Posted 1 week ago

HI there, we're sorry to hear that you have not received your order, this is not the delivery experience we want our customers to have. If you get in touch with customer services at askus@oliverbonas.com they can look into this for you. Thank you. Team OB

Posted 1 week ago

“Very easy to browse and buy”

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Posted 1 week ago

“Website is good and easy to navigate”

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Posted 1 week ago

“Another lovely purchase from OB Swift delivery”

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Posted 1 week ago

“Great experience with the website as always! Easy to navigate and order from.”

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Posted 1 week ago

“Always great service and a gorgeous item. Small though; I sized up two sizes but I do like a slightly over sized fit. Lovely leopard print.”

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Posted 1 week ago

“Website is easy to navigate. Multiple clear pictures of products. Simple check out process”

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Posted 1 week ago

“Amazing, so easy to use”

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Posted 1 week ago

“I’m puzzled as to why I’m being asked for a review when I haven’t received my order!”

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Posted 1 week ago

Hi Joyce, We're sorry to hear that you have not received your order & you're being asked to leave a review. We will make sure to pass this feedback onto our relevant teams. Let's look into why you have not received your order yet, if you can send some details over to our Customer Service Team they’ll be happy to look into it. Here are the details: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

“Im still waiting for this item to be delivered after over 2 weeks”

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Posted 1 week ago

Hi Julie, We're sorry to hear that you have not received your order after 2 weeks, this is not the level of service we expect for our customers at all. Let’s get some details over to our Customer Service Team so they can look into this for you - follow the link below, they’ll be happy to help: https://www.oliverbonas.com/about-us/contact-us Thank you, Team OB

Posted 1 week ago

Oliver Bonas is rated 4.8 based on 224,944 reviews