OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,527 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service delivery always on time”

Helpful Report

Posted 11 months ago

Hi Janice, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“I ordered Mint Creme but you sent me Golden Tobacco? Having to use them cos severely disabled and can't send them back and would also leave me with nothing to use! In future my second choice would have been Menthol. I did not make a mistake in ordering because my order list is my account clearly shows that I ordered Mint Creme.”

Helpful Report

Posted 11 months ago

Hi Janet, Thank you for taking the time to leave a review, I am so sorry to hear this. Please contact us directly via email or phone and we can get this sorted for you. Kind regards, Ashley @ OK Vape

Posted 11 months ago

“Easy ordering process. Delivery is quick and efficient”

Helpful Report

Posted 11 months ago

Hi Mai, We're very glad to hear that delivery was prompt, thank you for your positive feedback! Please do let us know if there is anything we can be of help with. Best wishes, Ashley @ OK Vape

Posted 11 months ago

“I’ve been with OK vape for a couple of years now and have nothing but praise for them. Their products are high quality, excellent value and the more you buy they give a bigger discount. Always delivered on time and the couple of occasions I’ve needed to contact them by phone, due to internet glitches, the staff have always been friendly polit and efficient.”

Helpful Report

Posted 11 months ago

Hi Lindsey, Thank you so much for your kind words. We're delighted to hear that you've had consistent positive experiences with us and our products! If you need any further assistance or have any more feedback, please don't hesitate to reach out. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Very pleased with service.... Online site is very easy and quick and delivery is very good too.”

Helpful Report

Posted 1 year ago

Hi Erica, We are thrilled to hear that you continue to be satisfied with our products, service, and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Easy to order and quick delivery”

Helpful Report

Posted 1 year ago

Hi Marilyn, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the ordering process straightforward and the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Really good service and product.had a couple of faulty devices but were replaced.”

Helpful Report

Posted 1 year ago

Hi Barbara, Thank you for taking the time to leave us your review, we are delighted to hear that our team was able to quickly resolve your issues and that you are pleased with the outcome. We hope we can help again soon! Please get in touch if I can be of any assistance. Best Wishes, Ashley @ OK Vape

Posted 11 months ago

“Have receive a battery but has stopped working so I will have to get another elsewhere”

Helpful Report

Posted 1 year ago

Hi Ann, Thank you for taking the time to leave your review. I'm sorry to hear that your vape is not working properly. We understand how frustrating it can be when a product doesn't meet your expectations. Please feel free to get in contact with me via email or phone, I can take some further information and get this resolved for you. Kind regards, Ashley @ OK Vape

Posted 11 months ago

“Great product and arrived quickly.”

Helpful Report

Posted 1 year ago

Hi Samantha, We are thrilled to hear that you continue to be satisfied with our products and delivery speed. Thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 11 months ago

“Great !”

Helpful Report

Posted 1 year ago

Hi Gerry, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Good price and quick service but the refills don't last very long”

Helpful Report

Posted 1 year ago

Hi Amanda, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. We're sorry to hear the refills don't last as long as you would like. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“great quick service”

Helpful Report

Posted 1 year ago

Hi Stephen, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“I am very satisfied with my purchases, in fact I prefer them to others I have bought elsewhere. Very good and fast service. I will be ordering again very soon. Kind regards, Paul Moran”

Helpful Report

Posted 1 year ago

Hi Paul, We are delighted to hear you have been enjoying our products! Thank you for taking the time to share your experience. Please don’t hesitate to contact us if we can be of any assistance. Best wishes, Ashley @ OK Vape

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi Graham, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Cartridges passed their expiry date on 18/08/24!”

Helpful Report

Posted 1 year ago

Hi Kathleen, Thank you for taking the time to leave your review. I'm sorry to hear about this issue. We understand how frustrating it can be when a product doesn't meet your expectations. We have sent you an email earlier today regarding this. If there in anything else I can help you with in the meantime, please let me know. Kind regards, Ashley @ OK Vape

Posted 1 year ago

“Service perfect as always”

Helpful Report

Posted 1 year ago

Hi Judith, We are delighted to hear this, thank you for taking a moment to share your experience with us. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“As an x smoker ok ape has been a life saver fo me”

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Posted 1 year ago

Hi Jocelyn, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please let us know if there is anything we can be of help with. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“Excellent Service, can't fault it.”

Helpful Report

Posted 1 year ago

Hi there, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

“Responsive and interactive service very good product.”

Helpful Report

Posted 1 year ago

Hi Khalid, We are really pleased to hear you've been enjoying our products and service! Thank you for taking the time to leave us your review. Please do get in contact if we can be of any assistance. Kind Regards, Ashley @ OK Vape

Posted 1 year ago

“excellent as always”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you for taking the time to leave us a review, we are pleased to hear that you have been satisfied with the service provided. If we can be of any help, please do get in contact. Best Wishes, Ashley @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,527 reviews