OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,986 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a good, prompt, reliable service. Highly recommend.”

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Posted 4 years ago

“Great prices, quick delivery just what you want.”

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Posted 4 years ago

“These are definitely the best vapes I’ve had and the service and delivery are so good , I’ve never know anything to be delivered so quickly We’ll done OK VAPE”

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Posted 4 years ago

“Very pleased with everything.”

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Posted 4 years ago

“I have been ordering OK vape products for some time now. I have never had a problem, and the delivery is fantastic, usually within 2 days of ordering. Great service.”

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Posted 4 years ago

“Did exactly what they said they would.”

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Posted 4 years ago

“Great products and service. Next day delivery which is good.”

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Posted 4 years ago

“Ordered on Thursday for next day delivery but they arrived the following Tuesday so not happy with the delivery times”

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Posted 4 years ago

Hi Emma, We're sorry that your order took longer than expected to reach you. I can see that you chose our standard free delivery service which is estimated for delivery within 1-3 days with Royal Mail. Although this is usually a very efficient service, Royal Mail are experiencing some delays in quite a few areas of the UK which has impacted some deliveries to our customers. We always aim to get our customers orders to them as quickly as possible however, we are reliant on external postal services and we can only apologise that this meant your order took longer than expected. As well as the free standard service, we also offer RM Tracked 24 & DPD Next Day services for a small charge which, although not guaranteed, are more reliable for next day delivery. We also have Royal Mail Next Day Guaranteed available for any customers who want to ensure they receive their order the next day. Kind Regards, The OK Vape Team

Posted 4 years ago

“5 star service and quality 👌”

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Posted 4 years ago

“I have used this company several times and the products are great. The customer service is excellent, where you can get straight through to a person on the phone. They post items quickly but my recent purchase did not arrive with royal mail. However, as soon as I called the company, they have immediately posted a replacement to me. I would definitely recommend this company and will buy again. 😊 Thanks”

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Posted 4 years ago

“Very good , but I did order the wrong 0.8 instead of 1.5 but shall use them”

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Posted 4 years ago

Hi Karen, thank you for your positive feedback. I'm sure you won't but if you do make a mistake on an order in future then please do let us know and we'll be happy to do an exchange for you : )

Posted 4 years ago

“Brilliant service and 20% saving Sweet”

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Posted 4 years ago

“Very good.”

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Posted 4 years ago

“Not received my order yet, still waiting 3 days late. But otherwise love the product.”

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Posted 4 years ago

Hi there, we apologise that your order took a little longer than expected to get to you. We are aware that Royal Mail are currently experiencing some issues which appear to be causing delays with the delivery of some of our customers' orders. I can see that the tracking shows it's been delivered today so hopefully, your order is now safely with you. However, please do get in touch if this is not the case.

Posted 4 years ago

“Service is always very good and I usually receive my order the next day.”

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Posted 4 years ago

“Great”

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Posted 4 years ago

“Great flavour liquids, very quick delivery, very happy with the service and product”

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Posted 4 years ago

“Always quick and simple”

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Posted 4 years ago

“Good service and fast delivery”

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Posted 4 years ago

“Always been helpful if I had a problem with anything but most of time had great service and always got my stuff on time”

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Posted 4 years ago

OK Vape is rated 4.8 based on 6,986 reviews