OK Vape Reviews

Name: OK Vape
Address: Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,919 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Unit 6 The Threshing Barn, Luppitt, Honiton
Devon
EX14 4TP

Write Your review

Tell us how OK Vape made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lifesaver! Order of vape fluid was elivered promptly even amid lockdown.”

Helpful Report

Posted 5 years ago

“Great customer service but to improve I would make sure on big orders that there is a next year best by date. Apart from that would of been five stars.”

Helpful Report

Posted 5 years ago

“I have found ok vape to be very efficient and reliable even in these very trying times . Thanks”

Helpful Report

Posted 5 years ago

“Good efficient service”

Helpful Report

Posted 5 years ago

“Expected them to be delivered sooner than they were”

Helpful Report

Posted 5 years ago

“Pleased with everything”

Helpful Report

Posted 5 years ago

“Prompt service but the packs unsealed and the taste is more like vinegar or Han menthol not like they usually taste”

Helpful Report

Posted 5 years ago

“Very quick delivery, added bonus is their is no delivery charge.”

Helpful Report

Posted 6 years ago

“Good service, fast delivery and great prices.”

Helpful Report

Posted 6 years ago

“Easy to use website. Helpful advice as I've never brought a vape before. Excellent delivery speed. That being said I was totally gutted that it came in packaging saying OKVAPE all over it! Was supposed to be a birthday present for my partner & now that's £50 down the drain cause he happens to finish work before me 😥 unsure why companies do this. Oh well xx”

Helpful Report

Posted 6 years ago

Hi there, We're so sorry that our branded mailing bags gave away your birthday surprise for your partner. Of course this was never our intention and we look into adding some information on the site to make it clear to our customers that we send orders in branded packaging. We listen to and take into account all feedback from our customers so we will take your comments on board when we next review our packaging. Thank you for shopping with us and for your positive comments and we hope that this hasn't put you off ordering from us in future. Please don't hesitate to contact me if there's anything I can help with. Kind Regards, Alice @ OK Vape

Posted 6 years ago

“They work good I don't want a cigarette”

Helpful Report

Posted 6 years ago

“Good quality”

Helpful Report

Posted 6 years ago

“The product is excellent, the website is extremely poor. My latest foray said that my loyalty points stoud at 81. That seems to be the default. Every time I log on it's 81. The latest time revealed that I had 6 things in my cart. That is the first time I any thing in my cart, it has never worked before. I had 3 if you count the first class postage. Reordering doesn't work in any intuitive way. When I had placed my order, I was back to 81 loyalty points. Not very clever at all. I can recommend a reputable Web designer, the ones you have at the moment are taking the p*ss. It takes me twenty minutes to reorder and it is never the same each time. Come on guys get a grip.”

Helpful Report

Posted 6 years ago

“Slight hiccup with website but otherwise no problems”

Helpful Report

Posted 6 years ago

“Arrives quickly but website clunky and prone to freezing.”

Helpful Report

Posted 6 years ago

“ghhhgggghhhhokkkkkkkk”

Helpful Report

Posted 6 years ago

“very good service always on time with deliveries some good offers”

Helpful Report

Posted 6 years ago

“As an alternative to smoking cigarette, s I have used this product for a long time. Not sure about changing to liquid vaping. For the time being I will stick to the cigalike. Ultra Battery is fine but would have liked the option of a red tip or blue.”

Helpful Report

Posted 6 years ago

“Fast deliver and good customer services”

Helpful Report

Posted 6 years ago

“So quick and easy. Fast delivery”

Helpful Report

Posted 6 years ago

OK Vape is rated 4.8 based on 6,919 reviews