OK Vape Reviews

Name: OK Vape
Address: Halco Products, Woodhayes, Unit 6 The Threshing Barn, Luppitt, Honiton, Devon
Rating: 4.77

4.8 Rating 6,530 Reviews

94 %

of reviewers recommend OK Vape

4.8

Based on 6,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About OK Vape:

OK Vape are a UK based online vape store with a focus on quality, value and service. Alongside their bestselling OK Cigalike E-Cig Kits and refills, as seen in ASDA & other major retailers. They also stock their own range of quality, UK-made e-liquids, plus vape kits and accessories from the world's best vape brands.

OK Vape pride themselves on being approachable and place the utmost importance on customer service. Alongside this, they offer fast, tracked, free delivery on orders over £20 and same-day dispatch before 2pm Mon-Fri and before 10am on Saturday's.

Visit Website

Phone:

0333 4141455

Email:

info@okvape.co.uk

Location:

Halco Products, Woodhayes, Unit 6 The Threshing Barn,
Luppitt,
Honiton
Devon
EX14 4TP

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OK Vape 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had any problems at all, very satisfied with their performance.”

Helpful Report

Posted 1 year ago

Hi Ian, We really appreciate your feedback and are very glad to hear that you've enjoyed our products. Please reach out if there is anything we can be of help with. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Very happy with the e-cig.”

Helpful Report

Posted 1 year ago

Hi Patricia, That is great to hear, thank you for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“I used to get them in am now on the vape. But I always found them good value”

Helpful Report

Posted 1 year ago

Hi Sylvia, Thank you for the review! If we can be of any assistance please don't hesitate to get in touch! Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Ordered and paid for next day delivery, didn't arrive, by lunchtime 2 days later they still hadn't arrived and as we were going on holiday couldn't wait any longer so had to delay delivery for a week..”

Helpful Report

Posted 1 year ago

Hi There, Thank you for taking the time to leave us your feedback, we are sorry to hear about your experience. We are reliant on external postal services to have the orders delivered safely and efficiently, but occasionally they can let us down. We would like to get some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Great 👍 Being a regular customer, would be nice to receive a little discount now and then. Great flavours”

Helpful Report

Posted 1 year ago

Hi Mark, We are thrilled to hear this; your feedback is very appreciated, I will be sure to pass your comments on to the relevant team. Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Very very happy with customer care couldn’t be more helpful thank you”

Helpful Report

Posted 1 year ago

Hi There, We are delighted to hear that you are happy with the service provided by our team. Thank you for leaving your lovely review and feedback. If you need any assistance or information about our products, please feel free to reach out. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Very quick delivery. I'm happy. Thank you”

Helpful Report

Posted 1 year ago

Hi Paula, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you found the delivery prompt. If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Thank you for your help on telephone call My purchase came quickly”

Helpful Report

Posted 1 year ago

Hi June, We are delighted to hear this, thank you for taking a moment to share your experience with us. It's great to hear that your order was with you promptly. We hope we can help again soon! If you need any more assistance please don’t hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“These are the only vapes I love,”

Helpful Report

Posted 1 year ago

Hi Angela, We are thrilled to hear that our products have met and exceeded your expectations. Thank you for taking the time to leave us a review, we wholeheartedly value your feedback! Please reach out to us if there is anything we can be of help with. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“As usual, package was delivered within 48 hours and well packed. Cannot fault them in any way and will continue to use OKVape. I have recommended them to various people as they were intrigued by the cigarette shape and at first glance thought it was a normal one until they saw the blue LED glow. I would still prefer the LED on the 280mAh battery to be orange and the 180mAh to be blue but that is a personal preference.”

Helpful Report

Posted 1 year ago

Hi Richard, We are delighted to hear this; your feedback is very appreciated! I will be sure to pass your comments on to the relevant team. Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Top marks from start to finish”

Helpful Report

Posted 1 year ago

Hi Anne, That is great to hear, thank you very much for taking a moment to leave us your review. Please do not hesitate to reach out if you have any further comments, questions, or suggestions. We value your feedback and are always here to assist you. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“I haven't had any problem with OK VAPE The product I purchase is really good. Orders are delivered very quickly. I used to purchase goods in Asda's but have no idea why that stopped.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for sharing your positive experience, it is wonderful to hear that you have been happy with the service we provide and with our delivery too. I can reassure you our refills are still available in Asda, there is just a slight change to the location of the products. When looking to purchase, ask the staff member serving you on the Kiosk to get the refills you would like from within the drawer behind the desk. Please reach out to us if there is anything further we can be of help with. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“More descretion on packageing . Otherwise service is good”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you for taking the time to leave us your review and feedback, we appreciate it and will ensure it gets passed on to the relevant team. If you would ever like your order placed in a plain white jiffy bag, please either email us with your order number as soon as possible after the order or please call us to place your order and request a white jiffy bag for packaging and we will be more than happy to do that for you. If there's anything more we can do to enhance your experience or assist you with, please let us know. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Great service from ordering to receiving.”

Helpful Report

Posted 1 year ago

Hi J, Thank you very much for taking the time to leave us your honest feedback. We're pleased to hear that you were happy with the service provided from the service from ordering to delivery! If you have any queries or need any assistance please don't hesitate to get in touch. Best Wishes, Bleu @ OK Vape

Posted 1 year ago

“Very good ordering system and delivery”

Helpful Report

Posted 1 year ago

Hi Liz, Thank you so much for sharing your experience of ordering from us, it is great to hear delivery was prompt too! If we can be of any assistance, please feel free to get in contact. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“First class service”

Helpful Report

Posted 1 year ago

Hi Emmanuel, That is great to hear, thank you for leaving us your review! If you need any assistance or have any more feedback, please don't hesitate to reach out. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Good e cig, works well Advertised as being compatible with 10 motives, they do connect but do not work together”

Helpful Report

Posted 1 year ago

Hi Sam, Thank you for your review. We’re really sorry to hear you have recently encountered issues with our products. I would like to reassure you that we have made no changes to the manufacturing of our products, however, we would like to take some further information from you about this so we can resolve this. I will get in touch directly with you via email. Kind regards, Bleu @ OK Vape

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Hi Vanessa, We are delighted to hear this; your feedback is very appreciated! Please do contact us if we can be of any assistance. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

“Great product, great service, couldn't ask for more.”

Helpful Report

Posted 1 year ago

Hi Paul, We are thrilled to hear you have been enjoying our products and our service! Thank you for taking the time to share your experience. Please don’t hesitate to reach out if we can be of any assistance. Best wishes, Bleu @ OK Vape

Posted 1 year ago

“Easy to order, great value and quick delivery”

Helpful Report

Posted 1 year ago

Hi Elsa, We are delighted to hear this, thank you for taking a moment to leave us your review and lovely feedback. If you have any queries or need any assistance please don't hesitate to get in touch. Kind Regards, Bleu @ OK Vape

Posted 1 year ago

OK Vape is rated 4.8 based on 6,530 reviews